Lifeline
Lowering the monthly cost of phone or internet service
Manage Your Account
Access USAC’s single sign-on dashboard. Lifeline service providers can log into the National Verifier, NLAD, and LCS using One Portal.
Use these links to directly access:
How It Works
Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).
Eligible Consumers
A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.
Eligible Services
Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.
The Process
These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).
Become an ETC
Create a Compliance Plan
Obtain a Study Area Code
Obtain a 498 ID
Announcements
FCC Form 481 Due by July 1, 2025
May 14, 2025
All service providers participating in the Lifeline and/or High Cost programs must file and certify the FCC Form 481 on an annual basis. This form collects financial and operational information, which USAC uses to validate service provider support. The filing window is now open and service providers can log into One Portal to access and certify...
Read MoreMay Monthly Maintenance Reminder
May 14, 2025
Monthly System Maintenance, May 16
USAC will perform scheduled monthly maintenance starting Friday, May 16 from 10 p.m....
April Lifeline Newsletter
Apr 30, 2025
- New Continued Eligibility Status Report in NLAD ...
Updated Lifeline Income Qualifications for 2025
Apr 24, 2025
USAC has updated its forms, systems, and resources to reflect the 2025 Federal Poverty Guidelines which were...
Read MoreNew Continued Eligibility Status Report in NLAD
Apr 17, 2025
On May 21, USAC will implement a new updated, streamlined, and unified Continued Eligibility Status Report in the National...
Read More