COVID-19 Update: USAC remains open for business—Washington, DC office closed. Learn more about USF program responses

Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal/Native lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an Eligible Telecommunications Carrier (ETC).

1

Become an ETC

2

Create a Compliance Plan

3

Obtain a Study Area Code

4

Obtain a 498 ID

Announcements

National Verifier Maintenance Update

National Verifier Staging Environment The National Verifier staging environment will be unavailable due to system maintenance on Friday, October 23 from 3:00 p.m. until 6 p.m. ET. National Lifeline Accountability Database (NLAD) users will be able to perform verify, enroll, or transfer transactions using NLAD’s production National Verifier mode during this time. National Verifier Production Environment The National Verifier production environment will be...

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National Verifier Maintenance Reminder

The National Verifier production environment will be unavailable due to scheduled maintenance on Friday, October 23 from 10:00 p.m. until...

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National Verifier Full Launch in Oregon and Texas

Today, the FCC and USAC announced the Lifeline National Verifier (NV) will fully launch in the following states in...

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System Maintenance Notice

The National Verifier (NV) staging environment will be unavailable due to system maintenance on Tuesday, October 20...

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National Verifier Recertification Process Update

Today, USAC released system changes enabling service providers to access updated recertification reports in NLAD that include new fields and...

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