Service providers and Schools and Libraries Program applicants can edit their payment and contact information at any time by revising their FCC Form 498 (Service Provider and Billed Entity Identification Number and General Contact Information Form) and submitting the form to USAC in E-File.
USAC strongly encourages all companies and organizations to review their FCC Form 498 data on an annual basis, and revise as necessary.
Service providers and applicants that have a 498 ID must file a revision to the FCC Form 498 when any of the following changes occur:
Service Providers: To begin your revision, log in to E-File. From the Information Center page, click on the button ‘498 ID Activity’ for the 498 ID you wish to update. Select the section you wish to update and follow the online instructions to complete.
Watch this short video showing the online revision process.
Schools and Library applicants: To revise your 498 ID, navigate to the EPC log in page.
Please refer to the EPC User Guide for detailed instructions on how to manage your 498 ID.
If the General Contact makes the revision to the FCC Form 498 in E-File, the Company Officer will receive an email alerting them to the changes and the requirement for certification. The Company Officer has 14 days to certify the form. Upon Company Officer certification, the revisions will be saved in E-File and USAC will be notified to review the submission.
USAC will not accept any revised FCC Forms 498 unless it is certified by a Company Officer.
If your revision required submittal of supporting documentation, such as banking verification documents, processing time can be anywhere from seven to 10 business days. USAC will not review the form if this documentation has not been received.
Be sure to allow this amount of time to elapse before contacting the Customer Operations team with questions about your submission.
When USAC rejects a submission, the General Contact listed on the FCC Form 498 will receive an email that explains the reason why. USAC will ask the General Contact to resubmit the entire form with corrections.