Schools and Libraries (E-Rate)

FY2019 Application Filing Window Closes at 11:59 PM EDT March 27
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Latest News rss-feed

9/13/2019News Brief Issued


The 9/13/2019 issue of the SL News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

9/13/20192019 Applicant Training at USAC - Week of September 16


The first sessions of USAC’s annual applicant trainings will take place at USAC’s office located at 700 12th Street NW, Suite 900, Washington, DC 20005 the week of September 16, 2019. For those of you joining us at USAC next week, here are a few reminders to help you prepare for the training.

  • Half-Day Beginners Training - Monday, September 16 and Thursday September 19: 12:30 p.m.- 5:00 p.m. 
    These identical, half-day afternoon trainings are specifically for beginner participants who want the very basics of the program.
  • Full-Day General Training - Tuesday, September 17 and Friday, September 20: 9:00 a.m.- 4:30 p.m.
    These identical, full-day trainings are designed for participants of all proficiency levels.

 

Registration: Please bring a photo ID. The name on USAC’s registration records must match the name of the person who attends the training. We are at full capacity and will not be able to accommodate walk-in registrations.

 

Check-in Process:

  1. Enter the 12th Street lobby at 700 12th St. NW, Washington, DC 20005.
  2. Go to the security desk in the building lobby to receive your security pass. 
  3. Take the elevator to the 9th floor. 
  4. A USAC representative by the elevators will guide you to the training event.
  5. Go to the registration desk in USAC's lobby to check in and receive your name badge and training agenda. 

 

NOTE: If you are attending two days of training, you will need to check in with USAC and receive a security pass at the beginning of each day.

 

Download the Training Materials: Training materials are available on our website. We will be paperless again this year, and will not have printouts. Please plan accordingly.

 

Food: Attendees should make their own arrangements for meals. USAC will provide recommendations for nearby breakfast and lunch options within short walking distance, of which there are many.

 

We look forward to seeing you next week. For more information on our 2019 training events, please reference our 2019 Service Provider & Applicant Trainings page.

9/12/2019Legacy System Outage Due to System Maintenance: September 13-14


The Schools and Libraries (E-rate) Program legacy systems will be unavailable from 9:00 p.m. EDT on Friday, September 13 through 10:00 a.m. EDT on Saturday, September 14 for system maintenance. During this time, users will be unable to file invoices and use some of the search tools. The BEAR training site will also be unavailable. We apologize for any inconvenience.

 

NOTE: The E-rate Productivity Center (EPC) will not be affected by this maintenance.

9/6/2019News Brief Issued


The 9/6/2019 issue of the SL News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

9/5/2019Hurricane Dorian Impact on Customer Service


Hurricane Dorian's path has impacted USAC's call center. The E-rate Client Service Bureau, the Rural Health Care Support Center, and the High Cost Support Center will close at 6 p.m. Friday, September 6, 2019. Operations will re-open Monday as scheduled. We appreciate your patience.

8/30/2019News Brief Issued


The 8/30/2019 issue of the SL News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

8/23/2019News Brief Issued


The 8/23/2019 issue of the SL News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

8/21/2019E-rate Productivity Center (EPC) Outage Due to System Maintenance: August 25-26


The E-rate Productivity Center (EPC) and the EPC training site will be unavailable from Sunday, August 25 at 7:00 p.m EDT through Monday, August 26 at 1:00 a.m. EDT for monthly system maintenance. During this time, users will be unable to log in to and use EPC. We apologize for any inconvenience.

8/20/2019Legacy System Outage Due to System Maintenance - August 21


The Schools and Libraries (E-rate) Program legacy systems will be unavailable from 9:00-10:00 p.m. EDT on Wednesday, August 21 for system maintenance. During this time, users will be unable to file invoices and use some of the search tools. The BEAR training site will also be unavailable. We apologize for any inconvenience.

 

NOTE: The E-rate Productivity Center (EPC) will not be affected by this maintenance.

8/16/2019News Brief Issued


The 8/16/2019 issue of the SL News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

8/9/2019News Brief Issued


The 8/9/2019 issue of the SL News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

8/2/2019News Brief Issued


The 8/2/2019 issue of the SL News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

8/2/20192019 Service Provider Training - Week of August 5


USAC’s annual service provider trainings will take place at USAC’s office located at 700 12th Street NW, Suite 900, Washington, DC 20005 the week of August 5, 2019. For those of you joining us at USAC next week, here are a few reminders to help you prepare for the training.

  • Half-Day Beginners Training - Monday, August 5 and Thursday August 8: 12:30 p.m.- 4:30 p.m.
    These identical, half-day afternoon trainings are specifically for beginner participants who want the very basics of the program.
  • Full-Day General Training - Tuesday, August 6 and Friday, August 9: 9:00 a.m.- 4:30 p.m.
    These identical, full-day trainings are designed for participants of all proficiency levels.

Registration: Please bring a photo ID. The name on USAC’s registration records must match the name of the person who attends the training. We are at full capacity and will not be able to accommodate walk-in registrations.

Check-in Process:

  1. Enter the 12th Street lobby at 700 12th St. NW, Washington, DC 20005.
  2. Go to the security desk in the building lobby to receive your security pass. 
  3. A USAC representative by the elevators will guide you to the training event.
  4. Go to the registration desk in USAC's lobby to check in and receive your name badge and training agenda. 

NOTE: If you are attending two days of training, you will need to check in with USAC and receive a security pass at the beginning of each day.

Download the Training Materials: Training materials are available on our website. We will be paperless again this year, and will not have printouts. Please plan accordingly.

Food: Attendees should make their own arrangements for meals. USAC will provide recommendations for nearby breakfast and lunch options within short walking distance, of which there are many.

We look forward to seeing you next week. For more information on our 2019 training events, please reference our 2019 Service Provider & Applicant Trainings page.

 

8/2/2019FCC Issues Public Notice on Draft ESL for FY2020


On August 2, 2019, the Federal Communications Commission (FCC) released a Public Notice (DA 19-738) establishing the comment period for the Funding Year (FY) 2020 Eligible Services List (ESL). Comments on the draft ESL, which is attached to the Public Notice, are due to the FCC on or before September 3, 2019. Reply comments are due to the FCC on or before September 18, 2019. For information on filing comments with the FCC, please refer to the Public Notice.

 

7/26/2019Legacy System Outage


The Schools and Libraries (E-rate) Program legacy systems are temporarily unavailable. During this time, users may experience intermittent system issues and may be unable to file invoices and use some of the search tools. We apologize for any inconvenience.

 

NOTE: The E-rate Productivity Center (EPC) is not affected by this outage.

7/26/2019News Brief Issued


The 7/26/2019 issue of the SL News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

7/25/2019Legacy System Outage Due to System Maintenance: July 26-27


The Schools and Libraries (E-rate) Program legacy systems will be unavailable from 9:00 p.m. EDT on Friday, July 26 through 9:00 a.m. EDT on Saturday, July 27 for system maintenance. During this time, users will be unable to file invoices and use some of the search tools. The BEAR training site will also be unavailable. We apologize for any inconvenience.

7/24/2019Resolved: E-rate Productivity Center (EPC) Outage Due to System Maintenance: July 26


The E-rate Productivity Center (EPC) and the EPC training site is back online. Thank you for your patience. 

7/24/2019E-rate Productivity Center (EPC) Outage Due to System Maintenance: July 28-29


The E-rate Productivity Center (EPC) and the EPC training site will be unavailable from Sunday, July 28 at 7:00 p.m EDT through Monday, July 29 at 1:00 a.m. EDT for monthly system maintenance. During this time, users will be unable to log in to and use EPC. We apologize for any inconvenience.

7/19/2019EPC Training Site Funding Year Schedule


Trainers and other program participants can use USAC's E-rate Productivity Center (EPC) training site to practice filing forms, learn how to navigate the system, and train new users – all without affecting actual information and settings in the EPC production site. 

 

USAC is currently in the process of expanding the training site offerings to include consortium accounts and accounts that allow the FCC Form 486 to be filed. We must periodically reset the training site to Funding Year (FY) 2019 to accomplish this. 

 

Starting today, the EPC training site will be reset to FY2019 each week from 9:00 a.m. EDT Friday morning to 9:00 a.m. EDT Monday morning until further notice. When we are not working on creating FCC Form 486 filers, the training site will be reset to FY2020.

 

If you would like to conduct training or practice filing FY2020 FCC Forms 470, please schedule your training activities for Monday, Tuesday, Wednesday, or Thursday.

 

For more information on using the training site with the functionality that is currently available, you can refer to the EPC Training Site page.

7/19/2019News Brief Issued


The 7/19/2019 issue of the SL News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

7/12/2019News Brief Issued


The 7/12/2019 issue of the SL News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

7/12/2019FCC Issues NPRM on Category Two Budgets


The FCC has released a Notice of Proposed Rulemaking (NPRM) (FCC 19-58, released July 9, 2019) that proposes to make the Category Two budget approach permanent, and also seeks comment on potential modifications that could simplify the budgets, decrease the administrative burden of applying for Category Two services, and thereby speed the deployment of Wi-Fi in schools and libraries across the country.

 

Comments on the NPRM are due 30 days after the publication of the NPRM in the Federal Register. Reply comments are due 45 days after publication of the NPRM in the Federal Register. To submit comments, follow the instructions in the Filing Comments and Reply Comments paragraph in the NPRM.

7/10/2019Legacy System Outage Due to System Maintenance - July 11


The Schools and Libraries (E-rate) Program legacy systems will be unavailable from 9:00-11:30 p.m. EDT on Thursday, July 11 for system maintenance. During this time, users will be unable to file invoices and use some of the search tools. The BEAR training site will also be unavailable. We apologize for any inconvenience.

 

NOTE: The E-rate Productivity Center (EPC) will not be affected by this maintenance.

6/28/2019News Brief Issued


The 6/28/2019 issue of the SL News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

6/26/2019E-rate Productivity Center (EPC) Outage Due to System Maintenance: June 30-July 1


The E-rate Productivity Center (EPC) and the EPC training site will be unavailable from Sunday, June 30 at 7:00 p.m EDT through Monday, July 1 at 1:00 a.m. EDT for monthly system maintenance. During this time, users will be unable to log in to and use EPC. We apologize for any inconvenience.

 

6/21/2019News Brief Issued


The 6/21/2019 issue of the SL News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

6/19/2019Legacy System Outage Due to System Maintenance: June 21-22


The Schools and Libraries (E-rate) Program legacy systems will be unavailable from 9:00 p.m. EDT on Friday, June 21 through 2:00 a.m. EDT on Saturday, June 22 for system maintenance. During this time, users will be unable to file invoices and use some of the search tools. The BEAR training site will also be unavailable. We apologize for any inconvenience.

6/18/2019Legacy System Outage Due to System Maintenance - June 18


The Schools and Libraries (E-rate) Program legacy systems will be unavailable from 8:00-11:00 p.m. EDT on Tuesday, June 18 for system maintenance. During this time, users will be unable to file invoices and use some of the search tools. The BEAR training site will also be unavailable. We apologize for any inconvenience.

 

NOTE: The E-rate Productivity Center (EPC) will not be affected by this maintenance.

6/18/2019Legacy System Outage


The Schools and Libraries (E-rate) Program legacy systems are temporarily unavailable. During this time, users will be unable to file invoices and use some of the search tools. The BEAR training site will also be unavailable. We apologize for any inconvenience.

 

NOTE: The E-rate Productivity Center (EPC) will not be affected by this maintenance.

6/14/2019News Brief Issued


The 6/14/2019 issue of the SL News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

6/12/2019Special Edition News Brief - Applicant and Tribal Training Announcement


A Special Edition issue of the News Brief (6/12/2019) is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

6/7/2019News Brief Issued


The 6/7/2019 issue of the SL News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

6/6/2019Legacy System Outage Due to System Maintenance - June 6


The Schools and Libraries (E-rate) Program legacy systems will be unavailable from 9:00-11:00 p.m. EDT on Thursday, June 6 for system maintenance. During this time, users will be unable to file invoices and use some of the search tools. The BEAR training site will also be unavailable. We apologize for any inconvenience.

 

NOTE: The E-rate Productivity Center (EPC) will not be affected by this maintenance.

5/31/2019News Brief Issued


The 5/31/2019 issue of the SL News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

5/29/2019E-rate Productivity Center (EPC) Outage Due to System Maintenance: June 2-3


The E-rate Productivity Center (EPC) and the EPC training site will be unavailable from Sunday, June 2 at 7:00 p.m EDT through Monday, June 3 at 1:00 a.m. EDT for monthly system maintenance. During this time, users will be unable to log in to and use EPC. We apologize for any inconvenience.

5/24/2019News Brief Issued


The 5/24/2019 issue of the SL News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

5/23/2019Special Edition News Brief - Service Provider Training Announcement


A Special Edition issue of the News Brief (5/23/2019) is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

5/23/2019Service Provider Training - Registration Now Open


Registration is now open for 2019 Service Provider Training. The training will take place at USAC in Washington, DC the week of August 5th. You can register here.

NOTE: These training sessions are targeted for service providers. Fall applicant training sessions, which contain material specifically for applicants, will be announced at a later time.