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My Portal Platform Update

USAC is excited to share that the platform used to submit your FCC Form 462 (Funding Request Form) is being updated for Funding Year 2022 to improve user experience. The new platform—which is the web-based system used to host the form—will be easier to navigate and will allow RHC program reviewers to approve funding requests faster, so that you can benefit from the Healthcare Connect Fund (HCF) Program sooner.

New Look, Same Form

Although the platform is changing, the FCC Form 462 itself is not. To submit your funding request, you will be asked the same questions and will need to provide the same information as in years past. No preparation for the platform change is required by you.

NOTE: If you have already created or submitted a draft of your FCC Form 462 in My Portal, we strongly encourage you to save and download a copy so you do not lose your work, as any drafts in the system will not be migrated to the new platform. View the Step-by-Step Guide to learn how to save your draft.

The new platform used to submit the FCC Form 462 (Funding Request Form) will be available for you to begin your FY2022 draft forms on November 23, 2021. You will not be able to submit your FCC Form 462 until December 1, 2021 when the FY2022 filing window opens. The platform change impacts only HCF participants, and applies only to the FY2022 funding requests. Participants in the Telecom Program or the Connected Care Pilot Program will not be affected, unless those applicants also participate in the HCF Program. Only HCF applications will be impacted, all other applications will continue to utilize My Portal. HCF program applicants submitting FCC Forms 460, 461, and 463 will continue to do so in My Portal.

Frequently Asked Questions

What changes will be made to the updated platform?

The updated platform will have a new look and feel that is more intuitive and user-friendly. It will be easier to navigate the form for submission, and it will be easier for RHC program reviewers to approve funding requests.

Is the FCC Form 462 changing?

No, the FCC Form 462 itself is not changing – only the platform is changing. The questions on the form and the information required of applicants will remain the same.

Who will be impacted by this change?

Only participants of the HCF program will be impacted by this change.  The new platform will be used for FY2022 and future funding years.  Applicants who participate in the Telecom Program or Connected Care Program will not be impacted, unless they also participate in the HCF Program. Only HCF applications will be impacted, all other applications will continue to utilize My Portal.

Can I still make updates or changes to my FCC Forms 460 and 461 in My Portal?

Yes, please verify in My Portal that all account holder information is accurate and up-to-date. As USAC builds out the new platform, we will import this data to pre-populate the FCC Forms 462.

Can I create drafts of my FY2022 FCC Form 462 before the December 1 Window Opening date?

FY2022 FCC Forms 462 that have been drafted in My Portal cannot be submitted as a funding request in the new platform. The platform update precludes the submission of FCC Forms 462 in this portal. NOTE: If you have already created or submitted a draft of your FCC Form 462 in My Portal, we strongly encourage you to save and download a copy so you do not lose your work, as any drafts in the system will not be migrated to the new platform. View the Step-by-Step Guide to learn how to save your draft.

How do I access the new platform to file my FCC Form 462?

To access the new platform, simply use the same log-in credentials you use for My Portal. You can log in and create a draft FCC Form 462 beginning November 23, 2021 however you will be unable to submit it until the filing window opens on December 1, 2021.

*Please note that the HCF Program Funding Request Best Practices for FY2022 slide deck is corrected on slide 81 to reflect the correct date of April 1, 2022 as the end of the FY2022 filing window.

Webinars and Videos

HCF Program Funding Request Best Practices for FY2022
60:20 Slides