Invoicing is the last step of the application process. Once the service provider has received and reviewed the HCP Support Schedule (HSS), the service provider should credit the HCP's account, then log in to My Portal and submit an online invoice to USAC. After the online invoice is submitted, it will be processed within 24 hours.
Service providers may submit online invoices to USAC on a rolling basis. The first invoice may be cumulative (beginning of approved funding up to the previous month), but service providers may not invoice ahead.
For more information about invoicing, payment cycles, denials, and more, see the Invoicing page.
Invoices that are approved by USAC are typically processed in the upcoming Payment Batch. The Payment Batch Dates occur on the 6th and the 21st of each month (barring weekend and holidays, whereupon the disbursement date will be on the next business day). Service providers can expect the payment from the approved submitted invoice to USAC to be reflected in their bank account 3 business days after the Payment Batch Date.
The date the invoice is approved by USAC will be used to determine when the invoice will be processed.