Eligible health care providers are permitted to apply to receive reduced rates for a variety of telecommunications services. Health care providers may seek support for multiple telecommunications services of any bandwidth.
Eligible telecommunications services and charges include, but are not limited to:
*Under current guidance, carriers may choose whether to use a mileage- or non-mileage-based approach.
Telecommunications equipment does not qualify for support. The following examples are not eligible:
The cost of construction or infrastructure build-out for the installation of telecommunications services is not supported. For example, if a wall must be removed, a street dug up, or a cable laid, these costs would not be eligible for support.
Internet access is no longer available through the Telecommunications Program. As of Funding Year 2014, support for Internet access charges is available through the Healthcare Connect Fund (HCF) Program. To learn more, visit the HCF Program section of our website.