COVID-19 Update: USAC remains open for business—Washington, DC office closed. Learn more about USF program responses


FCC Form 555 FAQs

Q1: For Line A, who is counted in the “total number of subscribers”?
Q2: For Line B, what is the starting point for “de-enrolled prior to recertification attempt”?
Q3: Is non-usage only for certain types of ETCs?
Q4: How do we report a situation where a subscriber is recertified through a database dip, and then they de-enroll prior to their anniversary date?
Q5: What’s considered a state database (Lines D-E) vs. a third party (Lines I-L)?
Q6: If USAC conducted our recertification for us (with USAC-elected recertification), what results should we use to complete FCC Form 555?
Q7: How do we report subscribers who we recertified in our local office, outside of the USAC-elected process?
Q9: How do I set up user entitlements?
Q10: Can the “497 Officer” certify the FCC Form 555 online?
Q11: Which subscribers are counted in each month?
Q12: What if a company uses two month batches? How does this affect our reporting?
Q13: If my company has had no Lifeline Program subscribers, and didn’t file any FCC Form 497s this year, are we is the company still required to file FCC Form 555?
Q14: Do we always file one form per SAC?
Q16: Are third-party administrators required to provide FCC Form 555 data to service providers? What should we do if they don’t?
Q17: When we file online with USAC does this cover the requirements to file with “USAC, state commissioners, and the FCC”?
Q18: What is the revision deadline for areas affected by hurricanes in 2018?
Q19: Are there instructions? Where can I go for help?