Safe Connections Act: Emergency Lifeline Support for Survivors

July 30, 2024 39:23 Minutes

Intended Audience:  Service providers

Materials:  

Webinar Slides

This webinar provides an overview of the Safe Connections Act (SCA) and the related processes service providers must follow to support eligible survivors.

The training covers:
• How to apply for the SCA survivor benefit
• How to enroll eligible subscribers in the National Lifeline Accountability Database (NLAD)
• How to claim reimbursements in the Lifeline Claims System (LCS)
• Frequently asked questions and common scenarios
• Available resources to assist with SCA implementation and compliance