Lifeline

Lifeline National Verifier

National Verifier Training and Support

An overview of the National Verifier can be found here .

USAC will offer a series of National Verifier training sessions and office hours to help service providers prepare to use the National Verifier.

Date

Course Name

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June 25, 2019
3:00 – 4:00 PM ET

National Verifier October 2018 Launch Recertification Training
This training provides a high-level overview of the recertification process for the October 2018 launch. Only service providers in the October 2018 launch should attend this training.

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June 27, 2019
3:00 – 4:00 PM ET

National Verifier Training 1
This training introduces newcomers to the National Verifier. Trainees will learn more about what the National Verifier is, the difference between a soft launch and full (hard) launch, and what they should do to prepare. Only service providers in the June 2019 launch should attend this training.

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July 2, 2019
3:00 – 4:00 PM ET

National Verifier Training 2
This training focuses on how to effectively utilize the National Verifier pre-production environment for service providers in the June 2019 launch. Only service providers in June 2019 launch should attend this training.

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July 9, 2019
3:00 – 4:00 PM ET

National Verifier Training 3
This training provides a high-level system overview of the National Verifier. Trainees will learn more about the National Verifier system, recertification/reverification and all of the available resources. Only service providers in the June 2019 launch should attend this training.

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July 11, 2019
3:00 – 4:00 PM ET

National Verifier Training 4
This training provides a high-level overview of the application submission process through the National Verifier, submitting paper applications and eligibility checking. Only service providers in the June 2019 launch should attend this training.

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July 16, 2019
3:00 – 4:00 PM ET

National Verifier Training 5
This training focuses on the processes to correct eligibility errors in the National Verifier and document submission. Trainees will learn all of the potential errors they may encounter and how to resolve them. Only service providers in the June 2019 launch should attend this training.

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July 18, 2019
3:00 – 4:00 PM ET

National Verifier Training 6
This training focuses on a high-level overview of program rules and how service providers can help consumers without the service provider portal. This training is open to all service providers who only user paper or consumer portal processes.

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July 24, 2019
3:00 – 4:00 PM ET

National Verifier Office Hours 1 (June 2019 Launch)
These office hours are for the National Verifier June 2019 launch. Only service providers in the June 2019 launch should attend these office hours.

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July 31, 2019
3:00 – 4:00 PM ET

Consumer Advocate Training
This training provides a high-level overview of how consumer advocates can support consumers as they transition to the National Verifier. This training is open to all consumer advocates.

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Additional National Verifier webinars and training sessions can be found on USAC’s Learn page.