Lifeline

Lifeline National Verifier

National Verifier Training and Support

An overview of the National Verifier can be found here .

USAC will offer a series of National Verifier training sessions and office hours to help service providers prepare to use the National Verifier.

Date

Course Name

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March 7, 2019

3:00 – 4:00 PM ET

National Verifier Training 6 (February 2019 Launch)
This training focuses a high-level overview of program rules and how service providers can work with consumers without the service provider portal. This training is open to all service providers who only user paper or consumer portal processes.

Register

March 12, 2019

3:00 – 4:00 PM ET

National Verifier Recertification Training
This training provides a high-level overview of the recertification process. Only service providers in the June 2018 Launch (initial launch) should attend this training.

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March 14, 2019

3:00 – 4:00 PM ET

National Verifier Training 1
This training introduces newcomers to the National Verifier. Trainees will learn more about what the National Verifier is, the difference between a soft launch and full (hard) launch, and what they should do to prepare. Only service providers in the March 2019 Launch should attend this training.

Register

March 19, 2019

3:00 – 4:00 PM ET

National Verifier Training 2
This training provides a high-level system overview of the National Verifier. Trainees will learn more about the National Verifier system, recertification/reverification and all of the available resources. Only service providers in the March 2019 Launch should attend this training.

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March 21, 2019

3:00 – 4:00 PM ET

National Verifier Training 3
This training provides a high-level overview of the application submission process through the National Verifier, submitting paper applications and eligibility checking. Only service providers in the March 2019 Launch should attend this training.

Register

March 26, 2019

3:00 – 4:00 PM ET

National Verifier Office Hours 1
TBD

March 28, 2019

3:00 – 4:00 PM ET

National Verifier Training 4
This training focuses on the processes to correct eligibility errors in the National Verifier and document submission. Trainees will learn all of the potential errors they may encounter and how to resolve them. Only service providers in the March 2019 Launch should attend this training.

Register

April 2, 2019

3:00 – 4:00 PM ET

National Verifier Training 5
TBD

April 4, 2019

3:00 – 4:00 PM ET

National Verifier Training 6
This training provides a high-level overview of program rules and how service providers can work with consumers without the service provider portal. This training is open to all service providers who only user paper or consumer portal processes.

Register

April 16, 2019

3:00 – 4:00 PM ET

National Verifier Office Hours 2
This training provides a high-level overview of the recertification process for service providers in the June 2018 Launch (initial launch) who just started the National Verifier Recerification process. Only service providers in the June 2018 Launch (initial launch) should attend this training.

Register

Additional National Verifier webinars and trainings can be found on USAC’s Learn page.