Lifeline

Lifeline National Verifier

National Verifier Training and Support

An overview of the National Verifier can be found here .

USAC will offer a series of National Verifier training sessions and office hours to help service providers prepare to use the National Verifier.

Date

Course Name

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July 18, 2019
3:00 – 4:00 PM ET

National Verifier Training 6
This training focuses on a high-level overview of program rules and how service providers can help consumers without the service provider portal. This training is open to all service providers who only user paper or consumer portal processes.

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July 24, 2019
3:00 – 4:00 PM ET

National Verifier Office Hours 1 (June 2019 Launch)
These office hours are for the National Verifier June 2019 launch. Only service providers in the June 2019 launch should attend these office hours.

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July 30, 2019
3:00 – 4:00 PM ET

National Verifier Recertification Training – December 2018 Launch
This training provides a high-level overview of the recertification process for the December 2018 launch. Only service providers in the December 2018 launch should attend this training.

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July 31, 2019
3:00 – 4:00 PM ET

Consumer Advocate Training
This training provides a high-level overview of how consumer advocates can support consumers as they transition to the National Verifier. This training is open to all consumer advocates.

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August 13, 2019
3:00 – 4:00 PM ET

National Verifier Recertification Office Hours – October 2018 Launch
These office hours provide an open forum for service providers in the October 2018 launch to ask questions regarding the Recertification process. Only service providers in the October 2018 launch should attend this training.

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Additional National Verifier webinars and training sessions can be found on USAC’s Learn page.