Lifeline

Lifeline National Verifier

National Verifier March 2019 Launch

The National Verifier is available for service providers in Indiana, Kentucky, and Michigan.

These states will hard launch on Tuesday, June 11, 2019. During the soft launch period, service providers in these states have the option to use the National Verifier to check consumers’ Lifeline eligibility or to use their legacy eligibility methods. At hard launch, service providers in these states must use the National Verifier to determine the eligibility of all Lifeline applicants before enrolling them in the program. Service providers will only be able to enroll applicants in NLAD if they have an active and approved eligibility decision from the National Verifier.

The table below provides additional information on automated data connections.

State

Qualifying Programs with Automated Data Sources

Manual Verifications (Uploaded or Mailed)

Indiana

FPHA, SNAP, Medicaid

SSI, Veterans Pension, Tribal programs, income

Kentucky

FPHA, SNAP, Medicaid

SSI, Veterans Pension, Tribal programs, income

Michigan

FPHA, SNAP, Medicaid, SSI

Veterans Pension, Tribal programs, income

General Reverification

Reverification is the one-time process to ensure that all Lifeline subscribers meet the program's eligibility requirements. This process will begin soon for consumers in the March 2019 launch. USAC will share detailed information about reverification groups and timelines before the process begins.

March 2019 Launch – Reverification Timeline

Group 1

Group 2

Group 3

Group 4

Existing Documents Due

TBD

TBD

TBD

TBD

USAC Opt Out Reverification

For information specific to the opt out process, visit the USAC Opt Out Reverification page.

Recertification

Service providers in the March 2019 launch are not to start any new 2019 recertification batches for consumers in these states. Any recertification batches that are already underway must be completed.

Training and Support

To review state specific trainings for Indiana, Kentucky, and Michigan, view the National Verifier office hours slide decks.

For additional information on the March 2019 launch, sign up for National Verifier training sessions and office hours.