Service providers must recertify their customers’ eligibility to receive a Lifeline benefit annually, and report their recertification results on FCC Form 555.
Requirements vary by state due to select eligibility program waivers.
New Requirement: Use FCC Form 5630 - Annual Recertification Form
Service providers are required to use the FCC's Universal Lifeline Consumer Forms beginning July 1, 2018. Use these forms for subscribers whose 60-day response period begins on July 1, 2018 or later.
The National Verifier will assume responsibility for annual recertification when it launches in a state.
The National Verifier will conduct the annual recertification process for subscribers in the initial launch states: Colorado, Mississippi, Montana, New Mexico, Utah, and Wyoming, for anniversary dates of January 1, 2018, and later.
Service providers must continue the existing rolling recertification process for subscribers that are not in a National Verifier state.
Starting with anniversary dates on July 1, 2017, service providers must recertify all subscribers on a rolling basis, according to their anniversary date. The entire process (including de-enrollment) must be completed by the customer’s anniversary date.
Learn more about the Rolling Recertification Process.
FCC Form 555 is the "Annual Lifeline Eligible Telecommunications Carrier Certification Form,” and is due on January 31 of each year.
Carriers have the option to elect USAC to conduct the annual recertification process on their behalf. Elections for 2018 were due June 30, 2017.