RESOLVED - The E-rate, High Cost, and Rural Health Care telephone lines are currently unavailable. This outage affects the following numbers:
We are working on the issue and will provide an update once the issue is resolved. In the meantime, please submit any questions using the EPC ticketing system for E-rate and via email for High Cost and Rural Health Care. Thank you for your patience.
Incumbent local exchange carriers (ILECs) receiving High Cost support must file their annual rate floor data with USAC by July 2, 2018. Federal Communications Commission (FCC) rules require carriers to report all residential rates in their service areas that fall below a minimum amount called the "rate floor," along with the number of lines served at those rates. The rate floor is currently set at $18.
Carriers must submit rates that met this criteria as June 1, 2018 by Monday, July 2, 2018. Carriers should use the rate floor data collection report and certification form on the High Cost Forms page and submit it via email to USAC at email@example.com. Carriers must also file this information with the FCC, relevant state commissions and U.S. Territory or Tribal governments as appropriate.