COVID-19 Update: USAC remains open for business—Washington, DC office closed. Learn more about USF program responses.

Personal Identification Number (PIN)

A Personal Identification Number (PIN) is a unique number assigned by USAC that enables an authorized person to certify the online legacy FCC Form 486 (for Funding Year (FY) 2015 and previous years) and the online FCC Form 472 (BEAR) form for all funding years.

  • PINs are considered equivalent to a handwritten signature and are specific both to an authorized person and to a billed entity.
  • PINs previously issued are still valid.
  • If you need to request a PIN, create a customer service case in the E-rate Productivity Center (EPC) or call the Client Service Bureau (CSB) at (888) 203-8100.
    • Be sure to indicate that you need the PIN to certify an FCC Form 472 or a legacy FCC Form 486.

Request a New PIN

To create a new PIN, provide the following information in this template:

  • Billed Entity Number (BEN) — this must be an independent school, independent library, school district, library system, or consortium in EPC.
  • Last Name — the last name of the authorized person requesting the PIN.
  • Entity Name — the name of the billed entity.
  • Certifier Full Name — the first and last name of the authorized person.
  • Certifier Title — the job title of the authorized person.
  • Certifier Employer Name — the name of the organization that employs the authorized person.
  • Request Date — the date that the PIN request is submitted.
  • Street Address — the street address of the billed entity.
  • Street Address 2 (optional)
  • City
  • State
  • Zip
  • Zip plus 4 (optional)
  • E-Mail — the email address of the authorized user.

This information can be submitted in EPC by opening a customer service case.

  • From the Actions tab in EPC, choose “Contact Us.”
  • The fields “Nickname,” “Description,” and “Priority” are required. You should create a nickname that will be easy to remember.
  • For “Topic,” choose the appropriate form type: “FCC Form 472 – BEAR” or “FCC Form 486.”
  • For “Subtopic,” choose “Other.
  • You can leave all other fields blank.
  • Fill out your PIN information using this template and upload the file into your EPC case.

USAC will process your request and then email the PIN to the email address provided for the authorized person specific to that PIN.

Change/Disable Applicant PIN tool

Change/Disable Applicant PIN tool can be used to accomplish the following:

  • Disable a PIN. Choose this option if an individual is no longer an authorized person for a billed entity and you do not want this PIN to be active.
  • Change a PIN. Choose this option if you would like to change your PIN to one of your own choosing. Note that each PIN is unique and the PIN you want may have already been assigned to another authorized person. The PIN you choose must be six to eight characters in length and must contain a combination of alphanumeric digits and at least one special character (#, $, @, &, ?, +, or =).
  • You cannot change your mailing address, but you can provide a new email address if your original email address has changed.