Service Delivery

To be eligible for program support, eligible services must be received during a specific period of time related to the particular funding year for which discounts are requested.

Recurring services must be delivered during the relevant funding year (July 1 through June 30). There are no extensions available for the installation deadline for recurring services.

In general, non-recurring services must be delivered and installed between July 1 of the relevant funding year and September 30 following the June 30 close of that funding year (i.e., 15 months after the beginning of the funding year). Certain recipients may receive extensions of the deadline for delivery and installation of these non-recurring services, which can occur for various reasons, including:

  • A Funding Commitment Decision Letter (FCDL) is issued by USAC on or after March 1 of the funding year for which support is authorized.
  • Operational Service Provider Identification Number (SPIN) changes and/ or service substitutions are approved by USAC on or after March 1 of the funding year. The acronym “SPIN” is also known as the service provider’s 498 ID.
  • The applicant requested an extension because the service provider was unable to complete delivery and installation for reasons beyond the service provider’s control.
  • The applicant requested an extension because the service provider has been unwilling to complete delivery and installation after USAC delayed payment while reviewing the application for program compliance.

USAC will automatically extend the service delivery deadline in situations where the first two criteria are met. Recipients of non-recurring services other than special construction that fall under the third and fourth criteria must file an FCC Form 500 on or before the last date to receive service (generally September 30 following the close of the funding year) to request an extension of the service delivery deadline.

Special construction, which is also a non-recurring service, must be delivered and the network must be lit or in use by June 30 of the applicable funding year. (See the Fiber – Summary Overview for additional information.) Applicants may also receive a one-year extension to complete special construction if the applicant can demonstrate that construction was unavoidably delayed due to weather or other reasons. The applicants must file an FCC Form 500 on or before the last date to light the fiber or use the Self-Provisioned Network (June 30 of the relevant funding year) if the fiber will not be lit or the Self-Provisioned Network will not be in use by June 30 of the relevant funding year. See the FAQS: Eligible Fiber Services for additional information regarding deadlines and extensions in relation to non-recurring special construction charges.

Service Delivery Deadline Extensions

USAC updates the FRN Extension Table after a service delivery deadline extension request has been successfully processed. The extended deadline will appear in the center column of the search results.