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News Archive

USAC's News Archive gives you access to all announcements related to the universal service programs as they were made throughout the years. The archives will be updated as new announcements are made.


3/1/2018Unscheduled NLAD Outage Effective Immediately

The National Lifeline Accountability Database (NLAD) is experiencing intermittent interruptions today, March 1, 2018.

USAC is taking NLAD offline for one hour to resolve these issues. NLAD and the Lifeline Claims System (LCS) will be unavailable from 1:00 PM to 2:00 PM ET.

We will send another notice via email once the system is back online.


2/28/2018USAC Website Outage for Scheduled Maintenance on Friday, March 2

USAC’s website (www.USAC.org) will be unavailable due to scheduled website maintenance on Friday, March 2 from 9 p.m. to 9:30 p.m. ET. During this outage, the entire site will be converted to Hypertext Transfer Protocol Secure (HTTPS).          

After the deployment, users will notice that all www.USAC.org web pages are preceded by “HTTPS” in their URLs. Existing bookmarks to non-HTTPS addresses will continue to work but will automatically be redirected to the HTTPS address.        

Please note, some USAC applications may not be available during the outage. We apologize for the inconvenience.        

Why are we making this change?

HTTPS protects the integrity of the website by preventing intruders from tampering with communications between the website and users. It guards both visitors and websites by encrypting and securing the information being sent and received while improving performance through faster load times.      


If you have any questions about this, please contact us at Outreach@usac.org.


2/21/2018E-File Outage Due to System Maintenance on Thursday, February 22, 2018

E-File will be unavailable from 9:00 PM-11:00 PM ET on Thursday February 22, 2018, due to system maintenance. We apologize for any inconvenience.

2/9/2018RESOLVED: E-rate CSB Temporary Phone Outage

RESOLVED - The E-rate Client Service Bureau's (CSB) telephone line (888-203-8100) is currently unavailable. We are working on the issue and will provide an update once the issue is resolved. Thank you for your patience.

1/26/2018Register now for 2018 FCC Form 499-A Training Webinars

USAC invites all providers of telecommunications services (including de minimis filers) to join us for webinars about FCC Form 499-A, the Annual Telecommunications Reporting Worksheet.

The FCC Form 499-A is due April 2, 2018, and must be submitted through E-File, USAC's online portal.