COVID-19 Update: USAC remains open for business—Washington, DC office closed. Learn more about USF program responses

RFP: RHC Business and Operations Assessment (Revised)

The Universal Service Administrative Company is seeking a contractor to conduct a business process and systems requirements analysis that would ensure that RHC application systems meet the needs of the Rural Health Care business. As a part of this project USAC also expects the Contractor to conduct an operational assessment of the program, and make a recommendation on the potential for optimizing the program activities through alternatives such as outsourcing or out tasking.

USAC reserves the right to post additional information concerning this procurement and modify the request and/or one or more of the dates listed above, and in such event, it will post a notice to the USAC website. Contractors are responsible for regularly checking the USAC website for notices concerning this procurement. USAC is not responsible for notifying any contractor of the existence of such notices or the results of a contractor failing to check the website to obtain such notices.

You may submit any questions to USAC via email.