RFP: RHC-21-095 – RHC Forms Processing
The Universal Service Administrative Company (“USAC”) is seeking a vendor (“Contractor”) to provide Business Process Outsourcing (“BPO”) services for the Rural Health Care (“RHC”) program (the entity to be awarded the work to be referred to as “Contractor”). DUE DATE UPDATED TO: December 6, 2021.
- 00. RFP Document – RHC Forms Processing
- 01. REVISED Attachment 1 – Bid Sheet
- 02. Attachment 2 – Statement of Work
- 03. Attachment 3 – Terms and Conditions
- 04. REVISED Attachment 4 – SLA Matrix
- 05. Attachment 5 – Vendor Capability Checklist
- 06. Attachment 6 – RESERVED
- 07. Attachment 7 – Form Templates
- 08. Attachment 8 – Security and Confidentiality
- 09. Attachment 9 – Confidentiality Agreement
- 10. REVISED Attachment 10: Transition Milestones
- Questions and Answers: RHC Forms Processing
USAC reserves the right to post additional information concerning this procurement and modify the request and/or one or more of the dates listed above, and in such event, it will post a notice to the USAC website. Contractors are responsible for regularly checking the USAC website for notices concerning this procurement. USAC is not responsible for notifying any contractor of the existence of such notices or the results of a contractor failing to check the website to obtain such notices.
You may submit any questions to USAC via email