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RFP: Professional Services IDIQ – USAC-20-015

USAC is seeking to acquire a group of IT professional services consultants and business professional services consultants, from qualified expert service providers, who have the capability to perform the tasks described in Section B (“Scope of Work”) of this RFP.  For IT professional services, USAC will require support with designing IT architecture, systems integration, documenting functional and systems requirements, systems development, systems testing, deployment of code, operations and maintenance (“O&M”) of systems, documenting IT policies and procedures consistent with best practices, ensuring appropriate systems and data security as well as a range of other IT consulting services.  For business professional services, USAC will require support for Business Process Outsourcing (“BPO”), Project Management Office (“PMO”), risk assessment, business requirements analysis, call center services, program planning and management services, policy development, communication and training, and general consulting services.  USAC anticipates that selected contractors will provide support to either augment USAC’s internal capabilities or accelerate existing projects for both IT and business professional services. This Request for Proposals (RFP) describes the services being requested and provides instructions on how to respond. Proposals are due no later than April 20, 2020 at 11:00 AM ET.

*****UPDATE: Award Notice

***UPDATE: Bidders Conference 4.15.20

***RFP: Professional Services IDIQ – Additional Q&A and RFP clarifications

***RFP Attachment 17 (Editable) **Repost

Updated RFP: Professional Services IDIQ – USAC-20-015; Clean Version

Updated RFP: Professional Services IDIQ – USAC-20-015; Redlined Version

USAC reserves the right to post additional information concerning this procurement and modify the request and/or one or more of the dates listed above, and in such event, it will post a notice to the USAC website. Contractors are responsible for regularly checking the USAC website for notices concerning this procurement. USAC is not responsible for notifying any contractor of the existence of such notices or the results of a contractor failing to check the website to obtain such notices.

You may submit any questions to USAC via email.