COVID-19 Update: USAC remains open for business. Learn more about USF program responses.

Webinars and Trainings

Upcoming Webinars

EBB Program Office Hours – Thursday, July 22 @ 3 p.m. ET: Register 

 

Questions

To find answers to questions that service providers asked in previous webinars, visit USAC’s EBB Program Frequently Asked Questions page.

Webinar Recordings

Scroll down to find all of our available webinar recordings, or click on the links below to jump directly to a specific recording:

 

EBB Program Overview for Service Providers

In this webinar, USAC walked service providers through the Emergency Broadband Benefit Program. The walkthrough focused on program rules and the administrative processes, and it was targeted to all service providers.

View the slides.

Get Started – Service Providers

USAC hosted a Get Started webinar that covered Service Provider requirements such as SAM.gov registration (view a written SAM.gov guide), program election notices, and system access for new users.

Please visit our Get Started page or watch the recording below to learn more:

EBB Program Overview for Consumer Groups

This webinar was targeted to consumer advocates, social service agencies, consumer groups and others who will help consumers learn about the EBB Program and support their enrollment in the program. We walked through the program, demonstrated the eligibility process and shared resources that consumers and consumer groups can use to help eligible consumer learn about the program and participate.

The recording is from the session on April 28, 2021. View the slides.

NLAD for the EBB Program

This webinar prepared service providers to use NLAD in the EBB Program. It highlighted changes to NLAD and processes unique to the EBB Program.

View the slides.

National Verifier for the EBB Program

This webinar prepared service providers to use the National Verifier in the EBB Program. All EBB Program service providers are encouraged to watch this recording, as the session highlighted changes to the National Verifier and processes unique to the EBB Program.

View the slides.

EBB Program Claims System – EBB Program Reimbursement

This webinar prepared service providers to use the EBB Program Claim System to claim program reimbursement. All EBB Program service providers are encouraged to watch this recording as the session highlighted how the EBB Program Claims System works and processes unique to the EBB Program.

View the slides.

EBB Program Enhanced Tribal Benefit Webinar for Tribal Partners

USAC and the FCC Office of Native Affairs and Policy (ONAP) hosted a free webinar on the Enhanced Tribal Benefit for Tribal Partners (e.g., Tribal governments, government agencies, and nonprofits serving Tribal communities) who will help consumers learn about the EBB Program and support their enrollment in the program.

View the slides.

Previous Introductory Webinars

The below webinars were designed for non-Lifeline service providers who are new to USAC and the Lifeline/EBB Program systems. The system webinars do not necessarily cover EBB Program-specific material.