Participate in ACP

Important News: On January 11, the FCC released an Order announcing the wind-down requirements of the Affordable Connectivity Program, due to a lack of additional funding from Congress. Providers currently participating in the ACP are strongly encouraged to review the FCC’s Order. The Order sets out requirements regarding the specific and frequent notices to enrolled ACP households about the end of the program, currently projected for April 2024. This date is an estimate and may change.

The FCC and USAC stopped reviewing new provider applications and election notices on February 7, 2024, at 6 p.m. ET.

Updating Election Notices

Service providers are required to maintain up-to-date election notice information on file with USAC. Any change to the information provided on the ACP election form must be updated within ten business days of the change in information. All updated elections must be fully completed and include a valid electronic signature and date. Providers can use the election notice instructions to complete the form.

New jurisdiction election notices are no longer being processed.

To submit a change in election information, please submit an updated election form to ACProgram@usac.org.

Connected Device Benefit Approvals

Under the Affordable Connectivity Program (ACP), service providers may offer eligible households a one-time device discount of up to $100 to purchase a laptop, tablet, or desktop computer, or tablet from participating providers if the household contributes more than $10 and less than $50 toward the purchase price of the device.

Providers need to complete the ACP Device Information Form for each unique device it offers to subscribers or intends to offer subscribers through the ACP.

Connected Devices Form Requirements:

Providers can use the Connected Device Form instructions to complete the form.

USAC will review all Connected Device Forms and reach out to service providers with any additional questions. USAC will not send a confirmation or approval for devices but will contact providers if a submitted device is ineligible to be claimed for the one-time device ACP benefit.

Providers can continue to offer devices to eligible ACP subscribers and are permitted to seek reimbursement for connected devices provided after February 8, 2024, if the consumer was enrolled prior to the enrollment freeze and had not previously received a device.

Connected Device Requirements:

For each connected device that a provider would like to offer through the ACP, the provider must also submit device specifications of three comparable devices. Including screenprints of device specifications are recommended for the submission process.

Every device offered through the ACP must support the following:

  1. Video Conferencing Platforms
  2. Software essential to ensure full participation in online learning
  3. Wi-Fi enabled
  4. Video and Camera functions
  5. Accessible by those with disabilities

Providers cannot offer devices from a manufacturer on the List of Equipment and Services Covered by Section 2 of the Secure Networks Act.

Please email ACProgram@usac.org with any questions about the form.

Companies Near Me Tool

USAC’s Companies Near Me tool helps consumers find participating service providers in their area.  To increase the tool’s accuracy, service providers should submit the zip codes where they offer ACP service using the service area template.  Please email the completed form to ACProgram@usac.org.

Please do not alter the form or submit additional information – it will slow down the processing of the form. Companies Near Me submissions are updated on a rolling basis.