Q1: Where do people commonly make mistakes completing the FCC Form 498?
Q2: How do I change information on my FCC Form 498?
A2: First, log in to E-File. Click on the SPIN that you want to revise. An electronic version of the form will appear. Make any changes necessary and click “next page” at the bottom of each page. Follow all instructions until you reach the last page and then follow instructions there for previewing and certifying the changes made.
Here are some things to consider in making specific changes:
Q4: Who is able to assign authorized user accounts in E-File?
A4: Only the General Contact or Company Officer listed on FCC Form 498 may set up authorized users, who may then prepare and certify FCC Forms 472, 497, and 525 on the company’s behalf. On FCC Form 499-A or FCC Form 499-Q, only the Company Officer listed on the form may set up authorized users to prepare the forms. Only a Company Officer may certify FCC Form 498 and FCC Forms 499-A/Q.
Q5: I lost my password to E-File. What do I do?
A5: If you are the General Contact or Company Officer listed on FCC Form 498 or the preparer for FCC Form 499 and you have lost your password, you can go to E-File and select the link for “Forgot Password.” You can now reset your password online.
Q6: Why am I locked out of E-File?
A6: After three attempts to log in to E-File, you will be locked out of the system for security reasons. The General Contact or Company Officer listed on FCC Form 498 or FCC Forms 499-A/Q will need to call USAC at (888) 641-8722 to get a new temporary password. If you are an authorized user or agent, the General Contact or Company Officer will need to reset your password in E-File.
Q7: How do I reset a password in E-File for my users?
A7: The Company Officer or General Contact can reset the passwords of authorized users in the E-File Information Center by clicking on “Reset Password” for that individual.
Q8: What can a delegated user do for FCC Form 498?
A8: An authorized user (also called an authorized user or SPU) can prepare and certify the following forms: FCC Form 472 (Schools and Libraries), FCC Form 497 (Lifeline), and FCC Form 525 (High Cost). An authorized user who is designated as an agent (SPA) can only prepare FCC Form 497 and FCC Form 525.
Q9: What permissions does an FCC Form 498 General Contact have in the E-File system?
A9: The General Contact can prepare FCC Form 498 but cannot certify the form – only the Company Officer can certify FCC Form 498. A General Contact, with permission to access FCC Form 498, can enter data on and view, revise, and certify the FCC Form 472, FCC Form 497, FCC Form 525, and Item 21 (Schools and Libraries Program). The General Contact can request remittance copies, Billed Entity Applicant Reimbursement (BEAR) notifications, and other information related to FCC Form 498 and/or disbursements.
Q10: What permissions does an FCC Form 498 Company Officer have in the E-File system?
A10: The Company Officer can enter data on and view, revise, and certify the FCC Form 472, FCC Form 497, FCC Form 525, FCC Form 498, and Item 21 (Schools and Libraries Program).
Q11: Who has access to FCC Form 498 through the E-File system?
A11: The General Contact and/or Company Officer listed on FCC Form 498 on file with USAC can access the form online using E-File. These users can then establish authorized users who can view and prepare certain forms on their behalf but not FCC Form 498. The General Contact or Company Officer can access and prepare only those FCC Forms 498 that they file and not FCC Forms 498 for any other companies.