• Applicants
  • Step 1: Determine Eligibility
  • Step 2: Develop a Technology Plan
  • Step 3: Open a Competitive Bidding Process
  • Step 4: Select a Service Provider
  • Step 5: Calculate the Discount Level
  • Step 6: Determine Your Eligible Services
  • Step 7: Submit Your Application for Program Support
  • Step 8: Undergo Application Review
  • Step 9: Receive Your Funding Decision
  • Step 10: Begin Receipt of Services
  • Step 11: Invoice USAC
• Service Providers
  • Step 1: Obtain a Service Provider Identification Number
  • Step 2: Search Applicant Requests for Service
  • Step 3: Respond to Applicant Requests
  • Step 4: Applicants Select Service Provider
  • Step 5: Assist Applicants with Application Review
  • Step 6: Receive Funding Commitment Decision Letter
  • Step 7: Begin Providing Services
  • Step 8: File Annual Certification
  • Step 9: Invoice USAC

About the Schools and Libraries Program:

• Overview of the Program
• Overview of the Process
• Outreach and Training
• HATS Outreach
• Filing Appeals
• Understanding Audits

Schools and Libraries Tools:

• Apply Online
• Commitments
• Submit a Question
• Latest News
• Calendar/Reminders
• Required Forms
• Reference Area
• Search Tools
• Changes and Corrections
• Suspensions and Debarments
• Contact Us

Returning Funds to USAC

Funds that are disbursed by USAC in error must be returned to USAC.

For example, payments made by service providers who have conducted their own internal review and have found that disbursements issued to them by USAC should be returned to the fund.

For Service Provider/Applicant payments, a SPIN Payment Identification Worksheet is needed to ensure payment application. Payments should be sent to USAC using the Payment Instructions on our website.

For these payments, USAC needs:

• The Service Provider Identification Number(s) (SPINs),
• The Funding Request Number (FRN),
• The Form 471 Application ID Number (471#), and
• The Billing Entity Number (BEN)
• The Amount
• The Reason for Returning Funds