Schools and Libraries (E-Rate)

Funding Year 2017
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News Archive

USAC's News Archive gives you access to all announcements related to the Schools and Libraries Program as they were made throughout the years. The archives will be updated as new announcements are made.

  

1/26/2017E-rate Productivity Center (EPC) Outage Due to System Maintenance: Sunday, January 29


The E-rate Productivity Center (EPC) and the EPC Training Site will be unavailable from 7:00-10:00 PM ET, Sunday, January 29 for monthly system maintenance. During this time, users will be unable to log in, or to file, certify, and search for certain forms via the EPC. We apologize for any inconvenience.

1/18/2017USAC Customer Operations and RHC Help Desk Closed: Friday, January 20


USAC’s Customer Operations and RHC Help Desk will be closed on Friday, January 20, 2017 due to the Presidential Inauguration.  These customer service centers will re-open on Monday, January 23, 2017 at their normally scheduled times.  This closure does not affect the Schools and Libraries (E-Rate) Client Service Bureau (CSB) or NLAD Technical Support.

1/13/2017E-rate Client Service Bureau Closed: Monday, January 16


In observance of Martin Luther King Jr. Day, the Schools and Libraries Program’s Client Service Bureau (CSB) will be closed on Monday, January 16. CSB will reopen Tuesday, January 17 for regular hours of 8:00 AM to 8:00 PM ET.

1/13/2017E-rate Productivity Center (EPC) Outage Due to System Maintenance: Saturday, January 14


The E-rate Productivity Center (EPC) and the EPC Training Site will be unavailable from 6:00-9:00 PM ET, Saturday, January 14 for system maintenance. During this time, users will be unable to log in, or to file, certify, and search for certain forms via the EPC. We apologize for any inconvenience.

1/13/2017RESOLVED - E-rate Productivity Center (EPC) Currently Down


RESOLVED - The E-rate Productivity Center (EPC) and the EPC Training Site is currently unavailable. USAC is working to resolve this service disruption and will provide an update when the issue has been resolved. We apologize for any inconvenience.

1/5/2017E-rate Productivity Center (EPC) Outage Due to System Maintenance: Sunday, January 8


The E-rate Productivity Center (EPC) and the EPC Training Site will be unavailable from 7:00-10:00 PM ET, Sunday, January 8 for monthly system maintenance. During this time, users will be unable to log in, or to file, certify, and search for certain forms via the EPC. We apologize for any inconvenience.