The countdown is based on server time, which is currently:
Some applicants are reporting difficulty in filing FCC Forms 471 today. Generally these applicants have lost contact with their form and the system has not created a task for them to return and continue their work.
We apologize for any inconvenience.
Effective December 21, 2016, USAC is discontinuing the E-rate Program’s Ombudsman@usac.org email account and will now accept all customer service inquires directly through the Client Service Bureau (CSB). Program inquiries and concerns may also be submitted to USAC through a customer service case in the E-rate Productivity Center (EPC). If you have submitted an inquiry to the Ombudsman account before December 21, 2016, a member of the Ombudsman Office will contact you.
CSB can assist with status updates on your E-rate applications, invoice requests, and address questions regarding the E-rate Program. Contact CSB at (888) 203-8100 between 8:00 AM and 8:00 PM ET. Please have any relevant entity and application numbers readily available when you call.
To create a customer service case in EPC: