Schools and Libraries (E-Rate)


Updated July 2016

Personal Identification Number (PIN)

A Personal Identification Number (PIN) is a unique number assigned by USAC that enables an authorized person to certify the online FCC Form 486 for Funding Year 2015 (and previous years) and the online FCC Form 472 (BEAR) form for all funding years. PINs are considered equivalent to a handwritten signature and are specific both to an authorized person and to a billed entity.

  • FCC Form 486 (Receipt of Service Confirmation and Children's Internet Protection Act and Technology Plan Certification Form)
    • PINs are only required for filing Funding Year 2015 and previous years forms online.
    • PINs previously issued for Funding Year (FY) 2015 and earlier years are still valid.
    • After an authorized person has filed a paper form (or certifies on paper a form submitted online), USAC will create and mail a PIN in a secure mailer to the authorized person on that form.
    • Generally, the authorized person will receive a PIN within two weeks of successful form or certification processing.
  • FCC Form 472 (Billed Entity Applicant Reimbursement (BEAR) Form)
    • PINs previously issued for Funding Year (FY) 2015 and earlier years are still valid.
    • If you need to request a new PIN, call the Client Service Bureau (CSB) at (888) 203-8100.

Request a New PIN

To create a new PIN, provide the following information in this template:

  • Billed Entity Number (BEN) - this must be an independent school, independent library, school district, library system, or consortium in EPC.
  • Last Name - the last name of the authorized person requesting the PIN.
  • Entity Name - the name of the billed entity.
  • Certifier Full Name - the first and last name of the authorized person.
  • Certifier Title - the job title of the authorized person.
  • Certifier Employer Name - the name of the organization that employs the authorized person.
  • Request Date - the date that the PIN request is submitted.
  • Street Address - the street address where the PIN should be mailed.
  • Street Address 2 (optional)
  • City
  • State
  • Zip
  • Zip plus 4 (optional)
  • E-Mail - the email address of the authorized user.

This information can be submitted in the E-rate Productivity Center (EPC) by opening a customer service case.

  • From the Actions tab in EPC, choose "Contact Us."
  • The fields "Nickname," "Description," and "Priority" are required. You should create a nickname that will be easy to remember.
  • For "Topic," choose "FCC Form 472 - BEAR."
  • For "Subtopic," choose "Other.
  • You can leave all other fields blank.
  • Fill out your PIN information using this template and upload the file into your EPC case.

USAC will process your request and then mail each PIN in a separate, secure mailer to the address provided for the authorized person specific to that PIN.

Change/Disable Applicant PIN tool

Change/Disable Applicant PIN tool can be used to accomplish the following:

  • Disable a PIN. Choose this option if an individual is no longer an authorized person for a billed entity and you do not want this PIN to be active.
  • Change a PIN. Choose this option if you would like to change your PIN to one of your own choosing. Note that each PIN is unique and the PIN you want may have already been assigned to another authorized person. The PIN you choose must be six to eight characters in length and must contain a combination of alphanumeric digits and at least one special character (#, $, @, &, ?, +, or =).
  • You cannot change your mailing address, but you can provide a new email address if your original email address has changed. The only way to change the mailing address is for you to file a new form or form certification on paper and include your mailing address in the authorized person's mailing address fields.