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Applicants should follow these procedures to update contact information on file with USAC.
Applicants can now make changes to certain Block 1 contact information of most USAC forms post-commitment (that is, after a Funding Commitment Decision Letter (FCDL) has been issued for their FCC Form 471 (Description of Services Ordered and Certification Form).
A request for change of contact information can be processed for an active form in USAC's database. Information on preferred mode of contact is stored separately for each form and is not captured in the USAC database. If a change in contact information is made in a USAC database, the new information will pre-populate any forms filed online and may be used to communicate with applicants in place of the previous information.
Allowable changes to the FCC Form 470 (Description of Services Requested and Certification Form) contact information will be processed once the ability to post an FCC Form 470 for the funding year referenced on the FCC Form 470 is no longer available.
To request a change of contact information on a specific form or other document submitted to USAC, send a request via your organization's email account or on your organization's letterhead to USAC detailing your request. You must include the following information for each form for which a change is being requested:
To request a permanent change of contact information to the USAC database, send a request via your organization's email account or on your organization's letterhead to USAC detailing your request. You must include the following information:
To submit your letter by fax, use the following fax number:
To submit your request on paper, use the following address:
Contact Information Change Request
Schools and Libraries - Correspondence Unit
30 Lanidex Plaza West
PO Box 685
Parsippany, NJ 07054-0685
The contact person will be notified using the preferred mode of contact (as indicated on the updated form) when the change request has been processed.