Schools and Libraries (E-Rate)

Before You're Done

Updated December 2015

Corrective SPIN Changes

A request to correct a Service Provider Identification Number (SPIN), also known as the service provider 498 ID, is a request to change a SPIN that usually does not change the actual service provider. There are three categories of SPIN corrections that USAC will consider upon written request.

Category #1

If we made a data entry error, or you did, and a service provider’s name or SPIN is incorrectly named or indicated in a Receipt Acknowledgment Letter (RAL) or a Funding Commitment Decision Letter (FCDL), USAC will make a correction upon written request and verification. This includes situations where the service provider has more than one SPIN and the wrong one was indicated.

These corrections cannot be made in a situation where the original Funding Request Number (FRN) was denied. Denials have to be addressed through the appeals process. USAC can grant the appeal if there is evidence that an ambiguity existed about which SPIN to use.

Category #2

If a service provider's SPIN has changed due to the merger of companies or the acquisition of one company by another, USAC will make the correction upon written request and verification.

  • If all FRNs featuring the old SPIN will change to the new SPIN, the service provider must initiate the request.
  • If the merger or acquisition will result in a change on some FRNs but not on others, the applicant must initiate the request.

Occasionally, the service provider neglects to initiate a global SPIN change. In this case, applicants can bring the situation to USAC's attention so that USAC can contact the service provider.

Category #3

The service provider may have indicated the change rather than the applicant.

Requesting a Corrective SPIN Change

Change requests must be postmarked or received no earlier than the date of your RAL, unless you have been contacted by USAC about this application, and no later than the last date to submit an invoice.

You can request a corrective SPIN change while your application is under review or after commitment has been made.

Correcting a SPIN While Under Review

Wait until you receive your RAL confirming that your application has been entered into our data system and then keep a copy of it for your records.

On the FRN that requires a correction, cross out the incorrect SPIN and service provider name and write the correct SPIN and service provider name next to it. Add a note identifying this as a corrective SPIN change and which allowable correction category this change falls into. The allowable correction categories are:

  • Data entry correction
  • Merger/acquisition correction
  • Correction due to a change that was not initiated by the applicant

If the reason for the change falls into the last category, a brief explanation should be provided of the circumstances requiring the change.

Make sure that your contact information at the beginning of the letter is correct. USAC may need to reach you in order to process your request. Send your marked-up RAL by mail or express delivery service to:
Data Entry Corrections
Schools and Libraries Program
30 Lanidex Plaza West 
PO Box 685
Parsippany, NJ 07054-0685

You can also request a corrective SPIN change during the review of your application in consultation with your Program Integrity Assurance (PIA) reviewer. If we can confirm that your requested change is allowable, the correction will be reflected in your FCDL.

Correcting a SPIN After Commitment

Corrective SPIN changes cannot be made if the original FRN was denied. Denials have to be addressed through the appeals process.

An applicant must request the corrective SPIN change in writing, by indicating the incorrect service provider name and SPIN, as indicated on the FCDL, as well as the correct service provider name and SPIN.

You must supply the following information in your request:


1.

Submitter of request

2.

Billed Entity Number

3.

Funding Request Number (FRN)

4.

FCC Form 471 application number

5.

Applicant name

6.

Applicant contact

7.

Applicant phone

8.

Applicant email address

9.

Original SPIN

10.

Original service provider

11.

Original service provider contact

12.

Original service provider phone

13.

Original service provider email address

14.

New SPIN

15.

New service provider

16.

New service provider contact

17.

New service provider phone

18.

New service provider email address

19.

Reason for change. If the change is for a reason other than a data entry error or a merger/acquisition, please give a brief explanation of the circumstances requiring the change.

20.

Has the original service provider supplied any services under this funding request? If yes, you must supply the following information.
For recurring services:


a.

Monthly pre-discount amount for original service provider

Do not provide the total pre-discount amount for the funding year or the total funding commitment. Only provide the monthly amount. This amount cannot be greater than the eligible monthly amount approved on the FCC Form 471.

b.

Monthly pre-discount amount for new service provider

This amount cannot be greater than the eligible monthly amount approved on the FCC Form 471.

c.

Effective date of change

The date must be expressed as the first day of the month (e.g., October 1, 2015 not October 20, 2015)

d.

Last day of service for new service provider

 

For non-recurring services:


a.

One-time pre-discount amount for original service provider

Do not provide the total pre-discount amount for the funding year or the total funding commitment. Only provide the one-time (non-recurring) amount. This amount cannot be greater than the eligible non-recurring amount approved on the FCC Form 471.

b.

One-time pre-discount amount for new service provider

This amount cannot be greater than the eligible non-recurring amount approved on the FCC Form 471.

c.

Effective date of change

The date must be expressed as the first day of the month (e.g., October 1, 2015 not October 20, 2015)

d.

Last day of service for new service provider

 

Send your request:

By mail to:
The letter should be labeled "Corrective SPIN Change" and sent to:

Corrective SPIN Changes
Schools and Libraries Program
30 Lanidex Plaza West
PO Box 685
Parsippany, NJ 07054-0685

By email to:
To send a request through Submit a Question, choose "SPIN Change" from the topic inquiry menu and the appropriate question that includes the words "corrective SPIN change" from the specific inquiry menu. You can either type your request into the freeform text box or follow the instructions for submitting an attachment.