To change contact information in the USAC database so that the new information is featured on forms filed online in the future, you can update your contact information.
To change contact information on forms that you have already filed, you can update your contact information - be sure to provide the application numbers of the specific forms you want updated.
If program rules have been violated, USAC may be required to reduce the amount of a funding request - know as a commitment adjustment or COMAD - which may include the recovery of improperly disbursed funds (RIDF). If funds have been disbursed in error, you can return those funds to USAC.
To change the service start date or contract expiration date on a funding request, you can file an FCC Form 500 (Adjustment to Funding Commitment and Modification to Receipt of Service Confirmation Form).
To reduce or cancel funding on a funding request, you can also file an FCC Form 500.
If the SPIN needs to be changed because of a data entry error (you transposed digits in the SPIN, your service provider has more than one SPIN and you chose the wrong one, etc.) you can request a corrective SPIN change.
If the SPIN has changed due to a service provider merger or acquisition, your service provider can request a SPIN change if the change affects all funding requests that feature that SPIN. If some funding requests that feature that SPIN are affected but others are not, the applicant should request a corrective SPIN change.
If your service provider has gone out of business or filed for bankruptcy before you were reimbursed for charges you paid in full, you can under certain conditions request a SPIN change to a Good Samaritan.
To change the actual service provider on a funding request, you can request an operational SPIN change. Starting with FY2011 funding requests, the requirements for changing service providers became more stringent.
To substitute a product or service for another that provides the same or similar function, you can request a service substitution.
If one or more schools or libraries are opening, closing, merging, or separating, you should contact USAC at (888) 203-8100 to provide the information specific to your situation so we can help you make any necessary changes.
To extend the deadline for delivery and installation of non-recurring services, request a service delivery extension. Note that in general, the deadline for delivery and installation of non-recurring services is September 30 following the close of the funding year, and under some circumstances this deadline is extended automatically.
If you disagree with a USAC decision, you can file an appeal with USAC or with the FCC.
If a BEAR Form has been rejected or payment has been reduced because you have made an error, you can simply submit a new BEAR Form with the error corrected. If the rejection or reduction occurred for some other reason, you can file an appeal with USAC or with the FCC.
If a school or library facility is temporarily or permanently closing, you can transfer equipment from that facility to another eligible entity. If it has been less than three years since the equipment was purchased, you must notify USAC of the transfer.
You can dispose of or trade-in obsolete equipment but no sooner than five years after the date the equipment was installed. You do not need to notify USAC, but you should update your inventory or asset register.