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Program Integrity

Appeals

Any decision made by USAC or the Schools and Libraries Program regarding eligibility, funding, or payment recovery, can be appealed by the impacted party. The appeal may be made to USAC, or to the Federal Communications Commission (FCC). USAC encourages parties to appeal first to USAC.

Filing an Appeal

USAC must receive a complete appeal (see “What to Include in an Appeal”) within 60 days of the issuance of the decision by USAC; e.g., a FCL must be appealed within 60 days of the date of the FCL. To allow sufficient time for review, USAC encourages applicants to submit appeals as soon as possible following USAC’s decision.

Failure to provide all required documentation within 60 days of USAC’s decision will result in dismissal of the appeal. See 47 C.F.R. Section 54.719-54.725 for the FCC’s rules on filing an appeal.

What to Include in an Appeal

The following information must be included in a letter of appeal. If USAC is unable to process the appeal because of missing documentation, the appeal will be denied for lack of information.

  • Contact information including name, address, telephone number, and email address of the person who can discuss the appeal with USAC in detail;
  • Provide documentation of USAC’s decision.
  • Include supporting documentation such as forms and supporting documents;
  • Explain the appeal to USAC in as much detail as possible;
  • Identify a problem and the reason for its appeal; and
  • Explain precisely the relief sought through this appeal.

All appellants will receive acknowledgment of the appeal upon receipt. USAC will review all complete appeals and respond with its decision in writing. The more detail you provide in your letter of appeal, the easier it will be for USAC to respond. For further guidelines, see the appeals guidelines.

To File an Appeal with USAC:

Letters of appeal may be sent by email or regular U.S. mail.

Email
Appeals submitted by email will be considered filed on a business day if they are received at any time before 12:00 AM ET.
U.S. Mail
Schools and Libraries Program Correspondence Unit
Letter of Appeal
30 Lanidex Plaza West
PO Box 685
Parsippany, NJ 07054-0685

To File an Appeal with the FCC:

Appeals to the FCC must be made within 60 days of the issuance of USAC’s decision. If appealing a USAC appeal decision, appeals to the FCC must be made within 60 days of the date USAC issued its decision in response to the original appeal.

Electronic Delivery

The FCC recommends filing appeals with the Electronic Comment Filing System (ECFS) to ensure timely filing. Instructions for using ECFS can be found on the ECFS Online Manual page of the FCC's website. Electronic appeals will be considered filed on a business day if they are received at any time before 12:00 AM ET. If you have questions or comments about using the ECFS, please contact the FCC directly at (202) 418-0193 or via email.

For more information about submitting appeals to the FCC, including options to submit the appeal via U.S. mail or hand-delivery/messenger delivery, visit the FCC's website. See Sections 54.719-54.725 of the FCC's rules for further information regarding filing an appeal.