Schools and Libraries (E-Rate)

Program Integrity


Any party (including, but not limited to entities filing an FCC Form 499, federal universal service program applicants, and service providers) that wishes to file an appeal of a USAC decision must first seek review of that decision by appealing directly to USAC before filing an appeal with the FCC. Parties seeking a waiver of FCC rules should file an appeal directly with the FCC because USAC cannot waive FCC rules. A party that has filed an appeal with USAC may, if it chooses, appeal USAC's decision to the FCC.

Before You Appeal

Contact us. There may be an administrative remedy to your dispute that does not require a formal appeal decision.

Filing an Appeal

USAC must receive a complete appeal (see "What to Include in an Appeal") within 60 days of the issuance of the decision by USAC; e.g., an audit finding and/or recovery must be appealed within 60 days of the date of the audit finding notification letter. To allow sufficient time for review, USAC encourages applicants to submit appeals as soon as possible following USAC's decision.

Failure to provide all required documentation within 60 days of USAC's decision will result in dismissal of the appeal. See 47 C.F.R. Section 54.719-54.725 for the FCC's rules on filing an appeal.

What to Include in an Appeal

The following information must be included in a letter of appeal. If USAC is unable to process the appeal because of missing documentation, the appeal will be denied for lack of information.

  • Contact information including name, address, telephone number, and email address of the person who can discuss the appeal with USAC in detail;
  • Provide documentation of USAC's decision;
  • Include supporting documentation such as forms and supporting documents;
  • Explain the appeal to USAC in as much detail as possible;
  • Identify a problem and the reason for its appeal; and
  • Explain precisely the relief sought through this appeal.

All appellants will receive acknowledgment of the appeal upon receipt. USAC will review all complete appeals and respond with its decision in writing. The more detail you provide in your letter of appeal, the easier it will be for USAC to respond. For further guidelines, see the appeals guidelines.

To File an Appeal with USAC:

Letters of appeal may be sent by email or regular U.S. mail.

Appeals submitted by email will be considered filed on a business day if they are received at any time before 12:00 AM ET.
U.S. Mail
Schools and Libraries Program Correspondence Unit
Letter of Appeal
30 Lanidex Plaza West
PO Box 685
Parsippany, NJ 07054-0685

To File an Appeal with the FCC:

Parties seeking a waiver of FCC rules or that have filed an appeal with USAC and received a decision may, if they choose, appeal USAC's decision to the FCC. Appeals to the FCC must be made within 60 days of the issuance of USAC's decision. Please be sure to reference CC Docket No. 02-6 on all communications with the FCC.

Electronic Delivery

The FCC recommends filing appeals with the Electronic Comment Filing System (ECFS) to ensure timely filing. Instructions for using ECFS can be found on the ECFS Online Manual page of the FCC's website. Electronic appeals will be considered filed on a business day if they are received at any time before 12:00 AM ET. If you have questions or comments about using the ECFS, please contact the FCC directly at (202) 418-0193 or via email.

For more information about submitting appeals to the FCC, including options to submit the appeal via U.S. mail or hand delivery, visit the FCC's website. See Sections 54.719-54.725 of the FCC's rules for further information regarding filing an appeal.