• Applicants
  • Step 1: Determine Eligibility
  • Step 2: Develop a Technology Plan
  • Step 3: Open a Competitive Bidding Process
  • Step 4: Select a Service Provider
  • Step 5: Calculate the Discount Level
  • Step 6: Determine Your Eligible Services
  • Step 7: Submit Your Application for Program Support
  • Step 8: Undergo Application Review
  • Step 9: Receive Your Funding Decision
  • Step 10: Begin Receipt of Services
  • Step 11: Invoice USAC
• Service Providers
  • Step 1: Obtain a Service Provider Identification Number
  • Step 2: Search Applicant Requests for Service
  • Step 3: Respond to Applicant Requests
  • Step 4: Applicants Select Service Provider
  • Step 5: Assist Applicants with Application Review
  • Step 6: Receive Funding Commitment Decision Letter
  • Step 7: Begin Providing Services
  • Step 8: File Annual Certification
  • Step 9: Invoice USAC

About the Schools and Libraries Program:

• Overview of the Program
• Overview of the Process
• Outreach and Training
• Video Tutorials
• Training Sessions
• Service Provider Conference Calls
• Prior Year Wave Information
• HATS Outreach
• Schools & Libraries News Briefs
• HATS Outreach
• Filing Appeals
• Understanding Audits

Schools and Libraries Tools:

• Apply Online
• Commitments
• Submit a Question
• Latest News
• Calendar/Reminders
• Required Forms
• Reference Area
• Search Tools
• Changes and Corrections
• Suspensions and Debarments
• Program Compliance - Whistleblower Hotline
• Submitting A Complaint

Outreach and Training

• Applicant Brochure [PDF, 442kb]
• Service Provider Brochure [PDF, 386kb]
• Training Sessions
• Service Provider Conference Calls
• Prior Year Wave Information
• HATS Outreach
• Schools & Libraries News Briefs
• Tip Sheets
• E-Rate Binder [PDF, 21kb]
• Approving Technology Plans [PPT, 136kb]
• Video Tutorials