Rural Health Care

10/12/2017Filing Window Update Webinar - Register Today!

Register today and join the RHC Program Team Tuesday, October 24 at 2:00 PM for an update regarding filing window periods. Participants will have an opportunity to ask questions during the webinar.

10/9/2017FCC Releases Hurricane Relief Order

On October 6, 2017, the Federal Communications Commission (FCC) issued an order to assist Universal Service Fund (USF) participants who have been affected by Hurricanes Harvey, Irma and Maria.

The order waives certain rules and deadlines for E-rate, Rural Health Care (RHC), and Lifeline and USF contributors located in affected areas.

You can find more information here

9/28/2017RESOLVED - USAC Phone System Outage

RESOLVED - USAC is currently experiencing a phone system outage affecting our Customer Operations (Contributors, Lifeline, and High Cost) call center, the Rural Health Care Help Desk, and employee phones. We are working to resolve this issue as soon as possible. Please visit our Email USAC page to contact us. 

This outage does not affect the E-rate Program's Client Service Bureau (CSB). We apologize for any inconvenience.

9/13/2017E-File Outage Due to System Maintenance: Tuesday, September 19

USAC's E-File system, will be unavailable Tuesday, September 19, from 8:00-10:00 PM ET, for system maintenance. Online forms will not be accessible for contributors, service providers, or participants in the High Cost, Lifeline, Rural Health Care, and Schools and Libraries programs. During this time, users may be unable to file, certify, and search for certain forms online. We apologize for any inconvenience.