Rural Health Care

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5/20/2016My Portal Outage Due to System Maintenance: Tuesday, May 24


Rural Health Care’s My Portal will be unavailable from 7:00-8:30 AM ET on Tuesday, May 24, 2016, due to system maintenance. Online forms will not be accessible for health care providers or service providers. We apologize for any inconvenience.

5/20/2016Time Running Out to Get a Full Year of Funding in FY2016


Only two weeks remain for healthcare providers (HCPs) to start their RHC Program competitive bidding period in time to receive a full 12 months of funding for the upcoming funding year, FY2016 (July 1, 2016 - June 30, 2017).

To meet the deadline to be eligible for a full 12 months of funding, USAC must receive, process, and post your service request form by June 2. If you haven't submitted this form for FY2016, please do so as soon as possible! Note: HCPs can submit the service request forms at any time during the funding year, but if the form posts after June 2, support will be pro-rated. 

  • To initiate the competitive bidding process* for the Healthcare Connect Fund Program, submit the service request form, FCC Form 461.
  • To initiate the competitive bidding process* for the Telecom Program, submit the service request form, FCC Form 465

*Healthcare providers with competitive bidding exemptions as individual HCPs or competitive bidding exemptions as consortia do not need to submit these forms.

Allow 5+ Days for USAC to Process and Post Your Form
Processing times vary, but, in general, it takes USAC 5+ business days to receive, process, and post a service request form by June 2 (complex applications, including consortium service requests and individual HCP service requests with RFPs, can take longer). Service request forms are processed in the order in which they are received.

Because of this, we encourage you to submit these forms as soon as possible. If you submit the form on May 30 or later, it most likely will not be processed and posted by June 2.**

**Note: Why June 2? FY2016 begins on July 1, 2016, and HCPs are required to complete a 28-day competitive bidding process to receive RHC Program funding. To complete the 28-day period by July 1 (the first day of the funding year), your form must be processed and posted by June 2.

5/17/2016My Portal Outage Due to System Maintenance: Thursday, May 19


The Rural Health Care Program’s My Portal will be unavailable Thursday, May 19 from 7:00-8:30 AM ET, due to system maintenance. Online forms will not be accessible for health care providers or service providers. During this time, users may be unable to file, certify, and search for certain forms online. We apologize for any inconvenience.

5/10/2016My Portal Outage Due to System Maintenance: Thursday, May 12


The Rural Health Care Program’s My Portal will be unavailable Thursday, May 12 from 7:00-8:00 AM ET, due to system maintenance. Online forms will not be accessible for health care providers or service providers. During this time, users may be unable to file, certify, and search for certain forms online. We apologize for any inconvenience.

4/27/2016Second Quarter 2016 RHC Circuit Issued


The 2Q2016 RHC Circuit has been issued. To subscribe, please visit our subscription center.

4/12/2016Critical Deadlines Approaching for Both FY2015 and FY2016


Spring is a critical time for health care providers participating in the Rural Health Care (RHC) Program, because important deadlines are coming up for both Funding Year (FY) 2015 and Funding Year (FY) FY2016.

FY2015 Funding Requests Due June 30, 2016
Health care providers are required to submit their funding requests for FY2015 (July 2015 - June 2016) by Thursday, June 30, 2016. 

  • If you participate in the Healthcare Connect Fund Program, use FCC Form 462.
  • If you participate in the Telecom Program, use FCC Form 466

USAC recommends submitting these forms as soon as possible so there's enough time to seek help if you need it, respond to USAC's questions about your application, and correct any mistakes before June 30. And, the earlier you submit the form, the faster USAC can process your request and issue the funding.

Start FY2016 Applications As Soon as Possible
There's no time like the present to start your RHC Program application for FY2016 (July 2016 -June 2017). The earlier you apply, the more likely it is that your form will be processed and posted by June 2, the last posting day to receive a full 12 months of funding. 

  • To apply for the Healthcare Connect Fund Program, start with FCC Form 461
  • To apply for the Telecom Program, start with FCC Form 465

Processing times vary, but in general, it takes USAC 5 to 15 days to receive, process and post a form by June 2 (complex applications can take longer). Because of this, we encourage health care providers to file these forms as soon as possible. 

Health care providers can start their application at any time; if the form is posted after June 2, support will be pro-rated. Health care providers with competitive bidding exemptions do not need to file these forms. 

4/6/2016Search Posted Services Tools Now Combined


The Search Posted Services tools for individual health care providers and consortia on the Healthcare Connect Fund website are now combined into a single search tool; service providers may now search for both individual and consortium postings from a single search tool. 

The updated search tool is available here: RHC Program Search Posted Services

Currently, the Search Tools section of our website shows two options under "Search Posted Services" (choose between consortia and individual HCPs). Beginning Wednesday, April 13, the "search posted services" page for consortia will be removed, and search functionality will only be available from the updated search tool.

How to Use the Updated Search Tool
To search for service requests, visit the updated Search Posted Services web page and select either "Individual" or "Consortium" from the "Application Type" drop-down menu.

The search results will show a summary of each healthcare provider whose service request matches the search criteria entered, with the option to view additional information by clicking the "details" hyperlink for the selected HCPs. 

More Information
For more information about Requests for Services, visit the Respond to Service Requests web page for service providers on the Healthcare Connect Fund Program website.

4/5/2016My Portal Outage Due to System Maintenance: Thursday, April 7


The Rural Health Care Program’s My Portal will be unavailable Thursday, April 7 from 7:00-7:30 AM ET, due to system maintenance. Online forms will not be accessible for health care providers or service providers. During this time, users may be unable to file, certify, and search for certain forms online. We apologize for any inconvenience.

3/31/20162015 USAC Annual Report Now Available


USAC's 2015 Annual Report highlights the strategic groundwork put in place to support the modernization orders from the FCC. USAC developed a strategy and approach to maximize program impact and amplify our dedication to the mission of universal service. The Annual Report demonstrates these strategic shifts and showcases detailed supporting numbers for each program area.

2/22/2016First Quarter 2016 RHC Circuit Issued


The 1Q2016 RHC Circuit has been issued. To subscribe, please visit our subscription center.