Rural Health Care

9/13/2017E-File Outage Due to System Maintenance: Tuesday, September 19


USAC's E-File system, will be unavailable Tuesday, September 19, from 8:00-10:00 PM ET, for system maintenance. Online forms will not be accessible for contributors, service providers, or participants in the High Cost, Lifeline, Rural Health Care, and Schools and Libraries programs. During this time, users may be unable to file, certify, and search for certain forms online. We apologize for any inconvenience.

9/5/2017RESOLVED - USAC Phone System Outage


RESOLVED - USAC is currently experiencing a phone system outage affecting our Customer Operations (Contributors, Lifeline, and High Cost)call center, the Rural Health Care Help Desk, and employee phones. We are working to resolve this issue as soon as possible. Please visit our Email USAC page to contact us. 

This outage does not affect the E-rate Program's Client Service Bureau (CSB). We apologize for any inconvenience.