Rural Health Care

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7/7/2016USAC Customer Operations and RHC Help Desk Closed: Monday, July 11

USAC’s Customer Operations and RHC Help Desk will be closed on Monday, July 11 due to an office move.  These customer service centers will re-open on Tuesday, July 12 at their normally scheduled times.  This closure does not affect the Schools and Libraries (E-Rate) Client Service Bureau (CSB) or NLAD Technical Support.

6/24/2016FCC Annual Reporting Requirements for All Consortia due September 30

The FCC released a Public Notice specifying Funding Year (FY) 2015 annual reporting requirements for Healthcare Connect Fund (HCF) and Pilot Program consortia. 

For FY2015, RHC Program consortia are required to submit additional information for annual reports using an Excel template available for download on the USAC website to supplement information collected on RHC Program application forms. HCF and Pilot Program consortia must submit to USAC the types of telehealth applications supported by the RHC Program. Pilot Program consortia must also report to USAC the number of competitive bids received and an explanation of how each winning bid was selected. Learn more about annual report requirements and download the Excel template you need to fill out and submit:

Why Annual Reports?
Consortia must submit annual reports to help USAC and the FCC understand the progress made each year in meeting the program’s performance goals to:
Increase broadband access for healthcare providers, particularly those serving rural areas,
Foster development and deployment of broadband healthcare networks, and 
Maximize program cost-effectiveness.

Need Help? Contact Us!
For immediate assistance, contact the RHC Program Help Desk via email or call us at (800) 453-1546.

6/8/2016Monthly Updates on Progress Towards Annual Funding Cap

The Rural Health Care Program has an annual cap of $400 million in total support available for telecommunications and broadband funding for the Telecommunications and Healthcare Connect Fund (HCF) programs. As part of the total funding cap, there is also a $150 million cap for upfront payments and multi-year commitments. Requests for funding for both the Telecommunications and HCF programs may be submitted beginning during the initial funding request filing period, March 1 – May 30 prior to the beginning of the funding year, and through the end of funding year. USAC will process all requests until funding is exhausted. 

To view the most current funding information as of May 31, 2016, check out the funding information pages for the Telecommunications Program and HCF Program.

In order to keep you informed about progress towards reaching the funding caps for Funding Year (FY) 2013, FY2014, FY2015, and FY2016, RHC Program staff will continue to update these funding cap progress web pages. Estimated commitments are based on HCP funding requests, and are subject to change after USAC review of forms.

6/7/2016FY2015 Funding Request Forms Due June 30

To claim RHC Program funding for Funding Year 2015 (July 1, 2015 - June 30, 2016), healthcare providers (HCPs) must complete their funding request forms by Thursday, June 30, 2016.

Submit the Form by June 30
To meet the deadline, you must submit a complete form by June 30. USAC highly recommends submitting the form as early as possible.

5/20/2016Time Running Out to Get a Full Year of Funding in FY2016

Only two weeks remain for healthcare providers (HCPs) to start their RHC Program competitive bidding period in time to receive a full 12 months of funding for the upcoming funding year, FY2016 (July 1, 2016 - June 30, 2017).

To meet the deadline to be eligible for a full 12 months of funding, USAC must receive, process, and post your service request form by June 2. If you haven't submitted this form for FY2016, please do so as soon as possible! Note: HCPs can submit the service request forms at any time during the funding year, but if the form posts after June 2, support will be pro-rated. 

  • To initiate the competitive bidding process* for the Healthcare Connect Fund Program, submit the service request form, FCC Form 461.
  • To initiate the competitive bidding process* for the Telecom Program, submit the service request form, FCC Form 465

*Healthcare providers with competitive bidding exemptions as individual HCPs or competitive bidding exemptions as consortia do not need to submit these forms.

Allow 5+ Days for USAC to Process and Post Your Form
Processing times vary, but, in general, it takes USAC 5+ business days to receive, process, and post a service request form by June 2 (complex applications, including consortium service requests and individual HCP service requests with RFPs, can take longer). Service request forms are processed in the order in which they are received.

Because of this, we encourage you to submit these forms as soon as possible. If you submit the form on May 30 or later, it most likely will not be processed and posted by June 2.**

**Note: Why June 2? FY2016 begins on July 1, 2016, and HCPs are required to complete a 28-day competitive bidding process to receive RHC Program funding. To complete the 28-day period by July 1 (the first day of the funding year), your form must be processed and posted by June 2.

4/27/2016Second Quarter 2016 RHC Circuit Issued

The 2Q2016 RHC Circuit has been issued. To subscribe, please visit our subscription center.

4/12/2016Critical Deadlines Approaching for Both FY2015 and FY2016

Spring is a critical time for health care providers participating in the Rural Health Care (RHC) Program, because important deadlines are coming up for both Funding Year (FY) 2015 and Funding Year (FY) FY2016.

FY2015 Funding Requests Due June 30, 2016
Health care providers are required to submit their funding requests for FY2015 (July 2015 - June 2016) by Thursday, June 30, 2016. 

  • If you participate in the Healthcare Connect Fund Program, use FCC Form 462.
  • If you participate in the Telecom Program, use FCC Form 466

USAC recommends submitting these forms as soon as possible so there's enough time to seek help if you need it, respond to USAC's questions about your application, and correct any mistakes before June 30. And, the earlier you submit the form, the faster USAC can process your request and issue the funding.

Start FY2016 Applications As Soon as Possible
There's no time like the present to start your RHC Program application for FY2016 (July 2016 -June 2017). The earlier you apply, the more likely it is that your form will be processed and posted by June 2, the last posting day to receive a full 12 months of funding. 

  • To apply for the Healthcare Connect Fund Program, start with FCC Form 461
  • To apply for the Telecom Program, start with FCC Form 465

Processing times vary, but in general, it takes USAC 5 to 15 days to receive, process and post a form by June 2 (complex applications can take longer). Because of this, we encourage health care providers to file these forms as soon as possible. 

Health care providers can start their application at any time; if the form is posted after June 2, support will be pro-rated. Health care providers with competitive bidding exemptions do not need to file these forms. 

4/6/2016Search Posted Services Tools Now Combined

The Search Posted Services tools for individual health care providers and consortia on the Healthcare Connect Fund website are now combined into a single search tool; service providers may now search for both individual and consortium postings from a single search tool. 

The updated search tool is available here: RHC Program Search Posted Services

Currently, the Search Tools section of our website shows two options under "Search Posted Services" (choose between consortia and individual HCPs). Beginning Wednesday, April 13, the "search posted services" page for consortia will be removed, and search functionality will only be available from the updated search tool.

How to Use the Updated Search Tool
To search for service requests, visit the updated Search Posted Services web page and select either "Individual" or "Consortium" from the "Application Type" drop-down menu.

The search results will show a summary of each healthcare provider whose service request matches the search criteria entered, with the option to view additional information by clicking the "details" hyperlink for the selected HCPs. 

More Information
For more information about Requests for Services, visit the Respond to Service Requests web page for service providers on the Healthcare Connect Fund Program website.

4/5/2016My Portal Outage Due to System Maintenance: Thursday, April 7

The Rural Health Care Program’s My Portal will be unavailable Thursday, April 7 from 7:00-7:30 AM ET, due to system maintenance. Online forms will not be accessible for health care providers or service providers. During this time, users may be unable to file, certify, and search for certain forms online. We apologize for any inconvenience.

3/31/20162015 USAC Annual Report Now Available

USAC's 2015 Annual Report highlights the strategic groundwork put in place to support the modernization orders from the FCC. USAC developed a strategy and approach to maximize program impact and amplify our dedication to the mission of universal service. The Annual Report demonstrates these strategic shifts and showcases detailed supporting numbers for each program area.