Rural Health Care
About Rural Health Care:
- Overview of the Program
- Overview of the Process
- Monthly Conference Calls
- Site Visits
- Understanding Audits
- Filing Appeals
- Rural Health Care Pilot Program
Rural Health Care Tools:
Site Visits Process
The purpose of this education and outreach initiative is to better educate USAC on how health care providers manage and use Universal Service Fund support so that USAC can better manage the Universal Service Fund on the federal level.
The site visit process will consist of an interview with the person responsible for managing Universal Service Fund support at the health care facility. A consultant or health network representative may participate in the site visit via conference call if he or she is not available to meet at the health care facility where the site visit is conducted. As part of the interview process, USAC hopes to obtain an overview of the health care facility's history and service offerings as well as walk through a list of questions prepared by USAC. The questions are aimed at learning how USAC can improve processes and procedures and gaining an understanding of how health care providers interact with USAC and manage their Universal Service Fund support.
