You may transfer your Lifeline benefit to another company no more than once every sixty (60) days for telephone service, and once every 12 months for Internet service.
To transfer your benefit to another company, contact a different company that offers Lifeline and ask them to transfer your Lifeline benefit to them.
The new company will need the following information from you to process your request:
In most cases, you will not experience an interruption in service during this process. There are certain instances when you may be asked to provide verification of your identity for the Third Party Identity Verification (TPIV) process. Please provide the new company with the necessary documentation to process your request. See the list of acceptable documents.