How to Get Lifeline

Qualifying customers can complete all four steps with their company to receive a Lifeline discount.

Choose a company

Use this map to find a company in your area that offers Lifeline.

Ask your company for an application

Ask your company for a Lifeline Program application. You will need the following information to apply:

  • First and last name
  • Address
  • Date of birth
  • Last 4 digits of your Social Security number (or Tribal identification number)

You should also bring at least one of these items:

  • Unexpired photo ID such as a Driver's License
  • Prior year's tax return
  • Social security card
  • Other documents that prove your identity
Prove your eligibility

You will need to prove that you are eligible for a Lifeline benefit. You can:

  1. Show a card or award letter to prove participation in one of these programs:
  2. Show a pay stub or tax return to prove your income is at or below 135% of the federal poverty guidelines:


Your company will process your application and may ask you to fill out additional forms. If approved, you will receive your Lifeline discount toward your bill. If you want to apply your discount to an existing service, contact your company.