USAC offers video tutorials so that applicants and service providers participating in the Low Income program can learn about filing program forms, maintaining required program documentation, and other key concepts for successfully participating in the USF. Click on the video title from the list below:
Program Overview Webinar 32:12 minutes – March 2011 Information on the four universal service programs, USAC's roles and responsibilities, the components of Low Income (Lifeline, Link Up, and Toll Limitation Service), eligibility criteria, carrier obligations, audits, and proposed reforms.
Audits and Assessments Webinar 1:22:35 minutes – March 2011 An overview of USAC's Beneficiary/Contributor Compliance Audit Program (BCAP), Payment Quality Assurance Program (PQA), and record retention.
Form 497: Overview Webinar 23:56 minutes – March 2011 Information on the FCC Form 497 including who, when, what, and how to file online. Additional information on disbursements, projections, and true-ups.
Best Practices Webinar 15:52 minutes – March 2011 Information on the one per household requirement, advertising and outreach, FCC Form 497, Certification and Verification, and keeping records.
Form 497: How to E-File 9:02 minutes
Information on how to file the Online FCC Form 497 for Lifeline, Link Up, and Toll Limitation Service.
