Rules & Orders

2015 & 2016 Lifeline Orders

In June 2015, the FCC made changes to the Lifeline Program in the 2015 Lifeline Reform Order. All of the changes from this order become effective on various dates in 2016. This year, in March 2016, the FCC made additional changes to the program in the 2016 Lifeline Modernization Order. These changes will begin to affect carriers this year.

The Lifeline team is here to help you navigate the roll out of these two orders and to answer any questions you have along the way. Watch this page for updates about the orders and available trainings.

Order Highlights

  • Changes made to document retention
  • Standardized snapshot date
  • Oklahoma Tribal boundaries altered
  • Resale of Lifeline clarified
  • Development of National Verifier planned
  • Broadband inclusion and minimum service standards required
  • Government programs for eligibility streamlined