National Lifeline Accountability Database (NLAD)

NLAD Resources

The resources provided below include definitions, samples, templates, information about uploading data, and more. Please review them and submit any questions via email to NLAD Support.

Using the Input Template

We know that users have many questions regarding how to properly input data into NLAD to avoid receiving error messages or having your file rejected. The best way to start is to use the NLAD Input Template. This CSV file has been formatted so that all you need to do is input your data.

For an example of a completed NLAD Input Template, review the sample input file above. This file sample is completed for three different subscribers under the same SAC.

Here are a few more resources that will come in handy while filling in the template and uploading it into NLAD:

Frequently Asked Questions

As NLAD has evolved, we have received questions from users and try to answer each question on our NLAD Frequently Asked Questions (FAQs) webpage. For access to recordings of past NLAD Connectivity Workshop webinars, NLAD instructional videos, and more visit the Lifeline Program Online Learning Library.