USAC's News Archive gives you access to all announcements related to the Lifeline Program as they were made throughout the years. The archives will be updated as new announcements are made.
USAC's E-File system (including My Portal) will be unavailable for all users on Thursday, February 23, from 9:00-11:00 PM ET, for system maintenance. All online FCC forms for contributors, service providers, eligible telecommunications carriers, and health care providers will not be accessible. During this time, users will be unable to file, certify, and search for FCC Forms 460, 461, 462, 463, 465, 466, 467, 473, 481, 497, 498, 499, 555, 690, or Telecommunications Program invoices online.
NLAD and EPC will not be affected by this outage. We apologize for any inconvenience.
USAC has resolved the issue, and now the form is working properly in E-File. We sincerely apologize for any inconvenience this may have caused.
If you continue to experience issues, please contact us via email for assistance.
This issue has been resolved.
USAC is working to resolve an issue that is causing users to encounter a "Service Unavailable" response when attempting to view reports in NLAD.
We apologize for any inconvenience and will communicate when the issue has been fully resolved.