Lifeline

Latest News rss-feed

7/21/2017Webinar on July 26: National Verifier Update


Join the Lifeline Program on Wednesday, July 26, for the National Verifier Update Webinar. During the webinar, we’ll make announcements about the National Verifier and discuss some of the decisions that are still under consideration.

7/20/2017NLAD Release Version 3.5.3


NLAD version 3.5.3 has been released into the Production environment today, July 20, 2017.

This release included a new “Port Freeze End Date” field on the Update Subscriber page. In the Detail Active Subscriber Report, a new “Port Freeze End Date" field was added and will be displayed between the "TPIV Flag" and "Anniversary Date" columns.  

A summary of this release is available in the http://www.usac.org/li/tools/nlad/outage-schedule.aspx

7/18/2017Recording of July 12 FCC Form 555 Webinar Now Available


A recording of the July 12 webinar, and a copy  of the slide deck, are now available.

In the webinar recording, the Lifeline Program team discusses changes to the FCC Form 555 in 2017, and shows a preview of the re-designed online form. This presentation also includes a refresher about the rolling recertification process and recordkeeping implications.

7/12/2017Webinar on July 12: Changes to FCC Form 555


Join us for the next Lifeline Program Webinar to hear updates about the Lifeline Program, including the National Verifier, the Lifeline Modernization Order, and the National Lifeline Accountability Database (NLAD).

Webinar Agenda

During the webinar, the Lifeline Program staff will discuss:

  • Refresher: Rolling recertification
  • Changes to FCC Form 555
  • Walkthrough of the re-designed online FCC Form 555
  • Training & resources
  • Audience Q&A 

To foster a collaborative discussion with our audience, we will accept live questions during the event. We look forward to hearing your questions and comments!

7/7/2017NLAD Pre-production Release Version 3.5.1


NLAD Version 3.5.1 was released into the Pre-production environment, July 6, 2017.

This release included a new “Port Freeze End Date” field on the Update Subscriber page. In the Detail Active Subscriber Report, a new “Port Freeze End Date" field was added and will be displayed between the "TPIV Flag" and "Anniversary Date" columns.  

A summary of this release is available in the Pre-Production Release Notes.

6/27/2017System Maintenance Thursday, June 29


The National Lifeline Accountability Database (NLAD) will be unavailable on Thursday, June 29th from 9:00 PM to 11:00 PM EDT. The pre-production and production environments will unavailable during this time.

NLAD 3.5.0 release includes:

  • An optional query string (?rowsProcessed) for the Get/batch request

For a full calendar of scheduled maintenance, visit the Maintenance Schedule page on the Lifeline Program website.    

6/20/2017Scheduled System Maintenance Friday, June 23


The National Lifeline Accountability Database (NLAD) will be unavailable due to scheduled system maintenance starting on Friday, June 23 at 10:00 PM until Saturday, June 24 at 2:00 AM EDT.

The NLAD pre-production and production environments will not be available for use during this time.

For a full calendar of scheduled maintenance, visit the Maintenance Schedule page on the Lifeline Program website.     

6/15/2017NLAD Release Version 3.4.11


NLAD version 3.4.11 has been released into the Production environment today, June 15, 2017.

This release includes two new API error codes related to the Tribal Benefit Flag and the Tribal Address Flag. In certain areas that do not meet the definition of "Tribal lands" as defined in §54.400(e) of the Lifeline rules, the following error(s) will be displayed if either or both of the Tribal flags are checked: 

  • INVALID_LIFELINE_TRIBAL_BENEFIT_FLAG - Lifeline Tribal Benefit is unavailable for this location.
  • INVALID_PRIMARY_TRIBAL_FLAG - Tribal Address is unavailable for this location.

Please note, this does not mean any Tribal enrollment rules have changed, nor does it signify that subscribers whose enrollments do not receive this error necessarily live on Tribal land.

The API Specification document containing the new error codes is available in the “Reports and Tools” section of the Production environment

  

6/12/2017Webinar on June 14: National Verifier Stakeholder Feedback


Join us for the next Lifeline Program Webinar to hear updates about the Lifeline Program, including the National Verifier, the Lifeline Modernization Order, and the National Lifeline Accountability Database (NLAD). 

Webinar Agenda

During the webinar, the Lifeline Program staff will discuss:

  • Refresher: National Verifier
  • Review of Stakeholder Feedback
  • Audience Q&A 

To foster a collaborative discussion with our audience, we will accept live questions during the event.

We look forward to hearing your questions and comments!

5/17/2017Scheduled System Maintenance Friday, May 19


The National Lifeline Accountability Database (NLAD) will be unavailable due to scheduled system maintenance starting on Friday, May 19 at 10:00 PM until Saturday, May 20 at 2:00 AM EDT.

The NLAD pre-production and production environments will not be available for use during this time.

For a full calendar of scheduled maintenance, visit the Maintenance Schedule page on the Lifeline Program website.  

5/17/2017Scheduled System Maintenance Friday, May 19


 The National Lifeline Accountability Database (NLAD) will be unavailable due to scheduled system maintenance starting on Friday, May 19 at 10:00 PM until Saturday, May 20 at 2:00 AM EDT.

The NLAD pre-production and production environments will not be available for use during this time.

For a full calendar of scheduled maintenance, visit the Maintenance Schedule page on the Lifeline Program website. 

4/26/2017Scheduled System Maintenance Friday, April 28


The National Lifeline Accountability Database (NLAD) will be unavailable due to scheduled system maintenance starting on Friday, April 28 at 10:00 PM until Saturday, April 29 at 2:00 AM EDT.

The NLAD pre-production and production environments will not be available for use during this time.

For a full calendar of scheduled maintenance, visit the Maintenance Schedule page on the Lifeline Program website.

4/25/2017NLAD Release Version 3.4.5


NLAD version 3.4.5 has been released into the Production Environment on Tuesday, April 25, 2017.

The following changes have been made in this release:

Addition of CAPTCHA to NLAD login page
A CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart) is a program that enhances NLAD security by ensuring a user is human. When the user enters their NLAD username and password on the NLAD login page, they will be asked to confirm that they are not a robot. CAPTCHA may prompt the user to select images based on a given theme, for example, “Select all images with mountains.” After selecting the images, the user can successfully login to NLAD.

Please note, CAPTCHA only impacts the log in process for the NLAD UI. CAPTCHA does not affect NLAD API users or the ability to access NLAD through the API.

Select Multiple SACs for Detail Active Subscriber Report and Detail Subscriber Snapshot Report
Users can now select multiple SACs when viewing the Detail Active Subscriber Report and the Detail Subscriber Snapshot Report.
  

4/24/2017FCC Releases Order on Reconsideration for Lifeline Broadband Providers (LBPs)


On February 3, 2017, the FCC released an Order on Reconsideration for LBP designations. The order allows the FCC to reconsider the Lifeline Broadband Provider (LBP) designations for nine new Lifeline broadband providers.

USAC appreciates the FCC's commitment to universal service and the integrity of the Lifeline Program. Reconsiderations of recent decisions are common during administration changes.

Current Lifeline ETCs with voice designations are still authorized to provide Lifeline-supported broadband service. USAC will work closely with the FCC and service providers to minimize the effect on consumers, following the approach laid out in the order. Lifeline subscribers of the affected LBPs will be allowed to select a new service provider.

4/20/2017FCC Form 481 Due July 3, 2017


Eligible telecommunications carriers (ETCs) can now log in to E-File and access the FCC Form 481, Carrier Annual Reporting Data Collection Form. 

You can find draft versions of the FCC Form 481 Template (PDF version), filing instructions, and all necessary upload templates, on the High Cost and Lifeline Forms web pages.

Please note that these documents are all drafts until the Office of Management and Budget (OMB) provides Paperwork Reduction Act (PRA) approval. You may begin and save your FCC Form 481, but will not be able to certify the filing. The certify and bulk certify buttons will be disabled until OMB approves the form. USAC will send a notification email when the buttons are activated and you are able to certify your filing.
 

   

4/3/2017NLAD Service Disruption


The National Lifeline Accountability Database (NLAD) is experiencing a system disruption. We are working to resolve the issue and will communicate via the NLAD Bulletin as soon as it is resolved. We apologize for the inconvenience.