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To receive Lifeline Program support, an eligible telecommunications carrier (ETC) must submit a copy of its ETC designation order from its state utility regulator or the FCC via fax, email, or regular mail at the address below:
2000 L Street NW, Suite 200
Washington, DC 20036
Toll-Free: (877) 877-4925
Fax: (866) 873-4666
Email: ETC Designation Orders
A new incumbent ETC should submit its ETC order with attachments and supporting documentation to identify the new ETC service area including wire center information.
A new competitive ETC should submit the ETC order with attachments and supporting documentation necessary to identify the new ETC service area within the incumbent service area(s) at the wire center-level.
All ETCs must have a Study Area Code (SAC) prior to requesting a Service Provider Identification Number (SPIN). An ETC designation order should accompany the SAC request.
All ETCs previously designated to provision wireline service that subsequently are designated to provision wireless service must request a separate SAC.
For more information about SAC requests, or to request a form, please contact us via email.