Lifeline

Recertify Subscribers (FCC Form 555)

Service providers must recertify their customers’ eligibility to receive a Lifeline benefit annually, and report their recertification results on FCC Form 555.

Requirements vary by state due to select eligibility program waivers.

Rolling Recertification Process

Starting with anniversary dates on July 1, 2017, service providers must recertify all subscribers on a rolling basis, according to their anniversary date. The entire process (including de-enrollment) must be completed by the customer’s anniversary date.

Learn more about the Rolling Recertification Process.

Report Results on FCC Form 555

FCC Form 555 is the "Annual Lifeline Eligible Telecommunications Carrier Certification Form,” and is due on January 31 of each year.

Learn more about FCC Form 555 or visit the Lifeline Program Forms page to view and submit the form.

USAC-Elected Recertification

Carriers have the option to elect USAC to conduct the annual recertification process on their behalf. Elections for 2018 were due June 30, 2017.

Shift to the National Verifier

Once the National Verifier rolls out in each state, the obligation to recertify subscriber eligibility annually will shift from service providers to the National Verifier.