About Low Income:

• Overview of the Program
• Overview of the Process
• Site Visits
• Understanding Audits
• Filing Appeals
• Training Events

Low Income Tools:

• Latest News
• Calendar/Reminders
• Required Forms
• Disbursement Data
• Rules and Orders
• Tips and Best Practices
• Frequently Asked Questions
• Program Compliance - Whistleblower Hotline
• Submitting A Complaint

Federal Eligibility Criteria

What is the federal eligibility criteria for Low Income support?

In states and U.S. territories that do not provide state-funded discounts, an individual is eligible if he or she participates in one of the following programs:

• Federal Public Housing Assistance (FPHA) or
  Section 8
• Food Stamps
• Low Income Home Energy Assistance Program (LIHEAP)
• Medicaid
• National School Lunch Program's free lunch program
• Supplemental Security Income (SSI)
• Temporary Assistance for Needy Families (TANF)

In addition, a consumer may be eligible if his or her household income is at or below 135% of the federal poverty guidelines. If you qualify for Lifeline based on the income guidelines, you will be asked to provide current documentation that shows your household income.

States and U.S. territories that use the federal eligibility criteria include, but are not limited to:

• American Samoa
• Arkansas
• Delaware
• Guam
• Hawaii
• Indiana
• Iowa
• Louisiana
• Minnesota
• New Hampshire
• North Dakota
• Northern Mariana Islands
• South Dakota

If your state is not on the list, please visit States that Mandate Lifeline Support.