About Low Income:

• Overview of the Program
• Overview of the Process
• Site Visits
• Understanding Audits
• Filing Appeals
• Training Events

Low Income Tools:

• Latest News
• Calendar/Reminders
• Required Forms
• Disbursement Data
• Rules and Orders
• Tips and Best Practices
• Frequently Asked Questions
• Program Compliance - Whistleblower Hotline
• Submitting A Complaint

Link Up Support

What is Link Up Support?

Link Up support reduces the one-time cost associated with initiating telephone service and line extension to the consumer's residence. Eligible consumers also qualify for a deferred payment schedule for any remaining costs of up to $200. Link Up discounts reduce the cost of either wireline or wireless service, but do not offset the cost of purchasing a wireless phone. Link Up does not cover the cost of wiring inside a home. A consumer may only receive the Link Up discount once, unless that consumer moves to a new residence-consecutive discounts at the same address are not allowed.

• Non-tribal Customers
  Consumers qualifying for Link Up support are eligible to save 50 percent on installation fees, up to $30.

• Tribal Customers
  Eligible low-income consumers living on tribal lands are eligible for an additional discount of up to $70 to cover 100% of the charges between $60 and $130. However, tribal customers must still pay 50% of the first $60.