• Low Income
  • Understand the Benefits
  • Determine Eligibility
  • Apply for Lifeline and Link Up Program Support
  • Find a Service Provider in Your State
  • Termination of Lifeline Service
  • Contact your State Commission
• Familias de Bajos Ingresos
  • Entendiendo los Beneficios
  • Determinando Elegibilidad
  • Solicitación de Descuentos Lifeline y Link-Up
  • Pagina Principal de LifelineSupport.org
  • Cancelación del Servicio Lifeline
  • Contáctese con su Comisión Estatal
• Telecommunications Carriers
  • Step 1: Understand What's Supported
  • Step 2: Determine Eligibility
  • Step 3: Submit ETC Designation Order
  • Step 4: Obtain a Service Provider ID (Form 498)
  • Step 5: Advertise the Availability of Lifeline
  • Step 6: Submit Lifeline and Link Up Worksheet (Form 497)
  • Step 7: Payment Process and Status
  • Step 8: Certification and Verification
  • Step 9: Report Revenue

About Low Income:

• Overview of the Program
• Overview of the Process
• Individual Outreach
• Understanding Audits
• Filing Appeals
• HCLI Training Events
• Video Tutorials

Low Income Tools:

• Latest News
• Calendar/Reminders
• Required Forms
• Disbursement Data
• Rules and Orders
• Tips and Best Practices
• Frequently Asked Questions
• Contact Us

2009 Low Income Webinar

The FCC Form 497 is the latest form to move online. Starting in August, ETCs will be able to submit the Form 497 electronically, rather than sending paper copies and faxes.   

USAC invites you to attend the "Online Form 497" webinars hosted by the Low Income Division to help you navigate the Online Form 497.  The webinar sessions will cover setting up E-File Accounts, completing the 497, and bulk uploads.

Webinar Schedule

Online Form 497 Webinar
Date: Tuesday, July 21, 2009
Time: 2:00 PM - 4:00 PM EST

Online Form 497 Webinar
Date: Wednesday, July 22, 2009
Time: 2:00 PM - 4:00 PM EST

Online Form 497 Webinar
Date: Tuesday, July 28, 2009
Time: 2:00 PM - 4:00 PM EST