Lifeline

Trainings & Outreach

Online Learning Library

These learning tools are designed to help you understand and manage the form filing process, FCC requirements, and other elements of the Lifeline Program. Tools include videos, recorded webinars, and interactive modules.

National Lifeline Accountability Database (NLAD)

Logging In to NLAD featured
2:16 minutes | March 2015

497 Officer: Creating NLAD Admin
3:44 minutes | November 2013

NLAD Admin: Creating Subaccounts

7:02 minutes | November 2013

Subscriber Lookup
1:37 minutes | November 2013

Updating a Subscriber

4:52 minutes | November 2013

Running Reports
4:03 minutes | November 2013

Enrolling a Subscriber
7:25 minutes | October 2013

De-Enrolling a Subscriber
2:40 minutes | October 2013
Uploading a Subscriber File
5:49 minutes | October 2013
Transferring a Subscriber Benefit
5:28 minutes | October 2013
Submitting an Exception
5:17 minutes | November 2013
E-File User Entitlements to Set Up NLAD Accounts Webinar
18:42 minutes | March 2014

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