8:00 a.m. – 8:20 a.m.

Registration

8:20 a.m. – 8:30 a.m.

Opening Remarks

8:30 a.m. – 8:45 a.m.

Overview of USAC

8:45 a.m. – 9:45 a.m.

Overviews of the High Cost and Low Income Programs

9:45 a.m. – 10:10 a.m.

Certifications, Verifications, and Line Count Filings Understanding High Cost certification deadlines, line count filings, and Low Income certification and verification requirements

10:10 a.m. – 10:25 a.m.

Break

10:25 a.m. – 10:50 a.m.

Certifications, Verifications, and Line Count Filings, Continued

10:50 a.m. – 11:30 a.m.

Projections, Collections, and Disbursements
Understanding projections, collections, and disbursement calculations for both the High Cost and Low Income programs

11:30 a.m. – 12:00 p.m.

High Cost and Low Income Best Practices
Learn about some recommended best practices for the High Cost and Low Income Programs

12:00 p.m. – 1:00 p.m.

Lunch (provided)

1:00 p.m. – 1:45 p.m.

Overview of USAC's 499 and Billing Processes

1:45 p.m. – 3:15 p.m.

High Cost and Low Income Audits
Learn about the types of audits conducted by USAC and the FCC, document retention rules, and how to avoid common audit findings

3:15 p.m. – 3:30 p.m.

Break

3:30 p.m. – 4:45 p.m.

Special Topics Breakout Session