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News Archive

USAC's News Archive gives you access to all announcements related to contributors as they were made throughout the years. The archives will be updated as new announcements are made.


  

9/5/2017RESOLVED - USAC Phone System Outage


RESOLVED - USAC is currently experiencing a phone system outage affecting our Customer Operations (Contributors, Lifeline, and High Cost)call center, the Rural Health Care Help Desk, and employee phones. We are working to resolve this issue as soon as possible. Please visit our Email USAC page to contact us. 

This outage does not affect the E-rate Program's Client Service Bureau (CSB). We apologize for any inconvenience.

6/16/2017FCC Announces Third Quarter 2017 Contribution Factor Decrease to 17.1 Percent


The Federal Communications Commission released a Public Notice (DA 17-580) announcing that the proposed universal service contribution factor for the third quarter (July-September) of 2017 will be 0.171 or 17.1 percent.

5/16/2017E-File Outage Due to System Maintenance: May 18


USAC's E-File system will be unavailable for 498 and 499 users on Thursday, May 18, from 9:00-11:00 PM ET, for system maintenance. FCC Forms for contributors and service providers will not be accessible. During this time, users will be unable to file, certify, and search for FCC Forms 498 and 499 online. 

EPC, HUBB, My Portal, NLAD, and High Cost/Lifeline forms will not be affected by this outage. We apologize for any inconvenience.

4/11/2017E-File Outage Due to System Maintenance: April 13


USAC's E-File system (including My Portal) will be unavailable for all users on Thursday, April 13, from 9:00-11:00 PM ET, for system maintenance. All online FCC forms for contributors, service providers, eligible telecommunications carriers, and health care providers will not be accessible. During this time, users will be unable to file, certify, and search for FCC Forms 460, 461, 462, 463, 465, 466, 467, 473, 481, 497, 498, 499, 555, or 690. 

NLAD and EPC will not be affected by this outage. We apologize for any inconvenience.

4/5/2017498/499 Spotlight Newsletter 2Q2017 Issued


The Second Quarter 2017 498/499 Spotlight newsletter is now available. The 498/499 Spotlight newsletter is designed to provide important, up-to-date information about the FCC Form 498 and FCC Form 499 including news, deadlines, and filing best practices for service providers. 

To sign up to receive the 498/499 Spotlight newsletter via email, visit the subscription center.

3/13/2017FCC Announces Second Quarter 2017 Contribution Factor Increase to 17.4 Percent


The Federal Communications Commission released a Public Notice (DA 17-245) announcing that the proposed universal service contribution factor for the second quarter (April-June) of 2017 will be 0.174 or 17.4 percent.

3/1/20172017 FCC Form 499-A Now Available in E-File


The 2017 FCC Form 499-A (Annual Telecommunications Reporting Worksheet) is now available in E-File, USAC's online filing system. The form is due Monday, April 3, 2017.

FCC rules require all providers of telecommunications, including universal service fund de minimis exempt companies, to file 2017 FCC Form 499-A to report revenue data for the period of January 1, 2016, through December 31, 2016.

Visit our What and How to File page to learn more, view the FCC Form 499-A online user guide, or sign up for webinar training.

Late Filing Fees
Even if you are a de minimis company, filing FCC Form 499-A after the due date or failing to file will result in late filing fees imposed by the universal service fund as well as each of the funds named below. 

The universal service fund late filing fees of the greater of $100 per month or the U.S. prime rate plus 3.5 percent of the filer's monthly obligation (FCC 07-150). Each of the funds named below can impose their own late filing fees based on their own billing practices as well. 

Important Billing Information
The 12-month 2016 revenue data that will be reported on the 2017 FCC Form 499-A will be used to calculate the filing entity's contribution amount for the following funds:

  • Federal Universal Service Fund
    • True up of the previously filed quarterly FCC Form 499-Q submissions
  • Local Number Portability (LNP) Fund
    • Contributions for July 2017 - June 2018
  • North American Number Plan (NANP) Fund
    • Contributions for July 2017 - June 2018
  • Telecommunications Relay Service (TRS) Fund
    • Contributions for July 20167- June 2018

Please review Table 1 of the Telecommunications Reporting Worksheet Instructions for a summary of which telecommunications providers are required to contribute to which support mechanisms.

How to File
On February 9, 2017, the FCC released a Public Notice (DA 17-161) announcing the release of the 2017 FCC Form 499-A and instructions, which are available on the Contributor Forms page.

To file FCC Form 499-A online, follow these steps:

  1. On the Contributors home page, navigate to E-File and select the blue "E-File" button in the middle of the screen.
  2. Log in with your user ID and password.
    • If you forgot your password, click the "Forgot Password" button to reset it.
  3. Once you are logged in to the E-File system, click "Create New Form" in the top of the left-hand menu.
  4. On the "Form 499-Create New Form" page: 
    • Select "FCC Form 499-A for April 2017" as your filing.
    • Type in your Filer ID.
    • Click "Submit."
  5. A new 2017 FCC Form 499-A will open that you can fill out and submit online.

More Information
Visit the Contributors Filers’ Process Overview page for more information, including who must file, when to file, what and how to file, how to make revisions, and details about late payments, DCIA, and Red Light.

Webinar Training Available
USAC invites all intrastate, interstate, and international providers of telecommunications services (including de minimis filers) to join us for a webinar about FCC Form 499-A, the Annual Telecommunications Reporting Worksheet.

This year, we are offering four webinars, each tailored to a specific audience. Based on your primary line of telecommunications service, please select the webinar that best fits your needs. Each webinar will cover the same general information about filing the FCC Form 499-A, so there is no need to attend more than one.

  • Webinar Series – Filing FCC Form 499-A @ 2:00-3:30 PM ET
    • Monday, March 6, 2017: for Wireline Local & Long Distance Companies *
    • Thursday, March 9, 2017: for VoIP Service Providers
    • Wednesday, March 15, 2017: for Mobile Service Providers (including paging and SMR)
    • Thursday, March 16, 2017: for All Other Services

Registration is available on the Contributors Trainings & Outreach page. All events are offered free of charge. These events will be recorded and posted to the Online Learning Library.

* Please note: The title of the first webinar has changed.

2/20/2017E-File Outage Due to System Maintenance: February 23


USAC's E-File system (including My Portal) will be unavailable for all users on Thursday, February 23, from 9:00-11:00 PM ET, for system maintenance. All online FCC forms for contributors, service providers, eligible telecommunications carriers, and health care providers will not be accessible. During this time, users will be unable to file, certify, and search for FCC Forms 460, 461, 462, 463, 465, 466, 467, 473, 481, 497, 498, 499, 555, 690, or Telecommunications Program invoices online. 

NLAD and EPC will not be affected by this outage. We apologize for any inconvenience.

2/10/2017FCC Releases the 2017 FCC Forms 499-A & 499-Q


On February 9, 2017, the FCC announced (DA 17-161) the release of the FCC Form 499-A and accompanying instructions to be used in 2017 to report 2016 revenues, and the FCC Form 499-Q and accompanying instructions to be used in 2017 to report projected and collected revenues on a quarterly basis. Filers can find copies of these forms with the FCC Public Notice

USAC will make these forms available on our Contributor Forms page in late February when our E-File system is updated to accept the 2017 FCC Form 499-A electronically.

1/30/2017498/499 Spotlight Newsletter 1Q2017 Issued


The 1Q2017 498/499 Spotlight newsletter is now available. The 498/499 Spotlight newsletter is designed to provide important, up-to-date information about the FCC Form 498 and FCC Form 499 including news, deadlines, and filing best practices for service providers. 

To sign up to receive the 498/499 Spotlight newsletter via email, visit the subscription center.

1/26/2017Invitation to Webinar Series: Filing FCC Form 499-A March 6, 9, 15, and 16


All telecommunications providers (including de minimis carriers) must submit FCC Form 499-A, which reports historical revenue data from 2016 and is due Monday, April 3, 2017.

Join USAC for a webinar about FCC Form 499-A, the Annual Telecommunications Reporting Worksheet. This year, we are offering four webinars, each tailored to a specific audience. Based on your primary line of telecommunications service, please select the webinar that best fits your needs. Each webinar will cover the same general information about filing the FCC Form 499-A, so there is no need to attend more than one. 

View Events and Register: FCC Form 499-A Webinar Series
Live webinars from 2:00 PM-3:30 PM ET on March 6, 9, 15 and 16, 2017

MARCH 6, 2017, from 2:00-3:30 PM ET - Filing FCC Form 499-A: for Wireline Local & Long Distance Companies
In this webinar, designed for wireline local and long distance companies and have revenue associated with local calling, including PICC charges (when they exist) and vertical features, we’ll cover wireline long distance calling, including international calls, and the yearly true up process.

MARCH 9, 2017, from 2:00-3:30 PM ET -Filing FCC Form 499-A: for VoIP Service Providers
In this webinar, designed for VoIP service providers, we’ll cover VoIP revenue, both local and long distance, including how to use the FCC’s safe harbor percentages and when to send in traffic studies. (FCC Form 499-A lines 404.4, 404.5, 414.2)

MARCH 15, 2017, from 2:00-3:30 PM ET -Filing FCC Form 499-A: for Mobile Service Providers
In this webinar, designed for mobile service providers, including those providing paging services and specialized mobile radio (SMR), we’ll discuss filing for mobile services (which are cell phone calling, paging, and SMR).  We will also go over the non-USF assessable revenue lines of 418.1 – 418.4 and the summation/bad debt lines of 419 – 423 on the FCC Form 499-A.

MARCH 16, 2017, from 2:00-3:30 PM ET -Filing FCC Form 499-A: for All Other Services
This webinar is designed for providers of all "other" services, such as those providers interested in learning about state and federal USF, local and long distance private lines, payphones (including prison payphones), prepaid cards, calls that do not originate, terminate, or transit the United States, calls that use special billing arrangements, and satellite services. (FCC Form 499-A lines 403, 406, 407, 411, 412, 413, 415, 416, 417.) 

1/24/2017E-File Outage Due to System Maintenance: January 26


USAC's E-File system for FCC Forms 498 and 499 filers will be unavailable Thursday, January 26, from 6:00-10:00 PM ET, for system maintenance. The online FCC Forms 498 and 499 will not be accessible for contributors or service providers. During this time, users will be unable to file, certify, and search for FCC Forms 498 and 499 online. We apologize for any inconvenience.

1/18/2017USAC Customer Operations and RHC Help Desk Closed: Friday, January 20


USAC’s Customer Operations and RHC Help Desk will be closed on Friday, January 20, 2017 due to the Presidential Inauguration.  These customer service centers will re-open on Monday, January 23, 2017 at their normally scheduled times.  This closure does not affect the Schools and Libraries (E-Rate) Client Service Bureau (CSB) or NLAD Technical Support.