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News Archive

USAC's News Archive gives you access to all announcements related to contributors as they were made throughout the years. The archives will be updated as new announcements are made.


  

7/7/2016USAC Customer Operations and RHC Help Desk Closed: Monday, July 11


USAC’s Customer Operations and RHC Help Desk will be closed on Monday, July 11 due to an office move.  These customer service centers will re-open on Tuesday, July 12 at their normally scheduled times.  This closure does not affect the Schools and Libraries (E-Rate) Client Service Bureau (CSB) or NLAD Technical Support.

4/6/2016498/499 Spotlight Newsletter 2Q2016 Issued


The 2Q2016 498/499 Spotlight newsletter is now available. The 498/499 Spotlight newsletter is designed to provide important, up-to-date information about the FCC Form 498 and FCC Form 499 including news, deadlines, and filing best practices for service providers. 

To sign up to receive the 498/499 Spotlight newsletter via email, visit the subscription center.

3/31/20162015 USAC Annual Report Now Available


USAC's 2015 Annual Report highlights the strategic groundwork put in place to support the modernization orders from the FCC. USAC developed a strategy and approach to maximize program impact and amplify our dedication to the mission of universal service. The Annual Report demonstrates these strategic shifts and showcases detailed supporting numbers for each program area.

3/15/2016Limited Telephone Customer Support on Wednesday, March 16


Due to Metrorail's closure, USAC will have limited telephone customer support on Wednesday, March 16 for USAC Customer Operations and the Rural Health Care Program's RHC Help Desk. The Schools and Libraries Client Service Bureau (CSB) will not be affected.

During this time we recommend that you submit all inquiries via email. Thank you!

3/15/2016Multiple System Outages Due to Maintenance: March 15


Portions of USAC's NLAD System, High Cost and Lifeline forms in E-File, and certain tools for the High Cost, Lifeline, Rural Health Care, and Schools and Libraries Programs will be unavailable Tuesday, March 15, beginning at 9:00 PM through 1:00 AM ET, Wednesday, March 16, for system maintenance. Contributor forms, My Portal, and EPC will not be affected. We apologize for any inconvenience.

3/11/2016FCC Announces Second Quarter 2016 Contribution Factor Decrease to 17.9 Percent


The Federal Communications Commission released a Public Notice (DA 16-266) announcing that the proposed universal service contribution factor for the second quarter (April-June) of 2016 will be 0.179 or 17.9 percent.

3/1/20162016 FCC Form 499-A Now Available in E-File


The 2016 FCC Form 499-A (Annual Telecommunications Reporting Worksheet) is now available in E-File, USAC's online filing system. The form is due Friday, April 1, 2016.

FCC rules require all providers of telecommunications, including universal service fund de minimis exempt companies, to file 2016 FCC Form 499-A to report revenue data for the period of January 1, 2015, through December 31, 2015.

Visit USAC's website to learn more, view the 499-A user guide, or sign up for webinar training.

Late Filing Fees
Even if you are a de minimis company, filing FCC Form 499-A after the due date or failing to file will result in late filing fees imposed by the universal service fund as well as each of the funds named below. 

The universal service fund late filing fees of the greater of $100 per month or the U.S. prime rate plus 3.5 percent of the filer's monthly obligation (FCC 07-150). Each of the funds named below can impose their own late filing fees based on their own billing practices as well. 

Important Billing Information
The 12-month 2015 revenue data that will be reported on the 2016 FCC Form 499-A will be used to calculate the filing entity's contribution amount for the following funds:

  • Federal Universal Service Fund
    • True up of the previously filed quarterly FCC Form 499-Q submissions
  • Local Number Portability (LNP) Fund
    • Contributions for July 2016 - June 2017
  • North American Number Plan (NANP) Fund
    • Contributions for July 2016 - June 2017
  • Telecommunications Relay Service (TRS) Fund
    • Contributions for July 2016 - June 2017

Please review Table 1 of the Telecommunications Reporting Worksheet Instructions for a summary of which telecommunications providers are required to contribute to which support mechanisms.

How to File
On February 8, 2016, the FCC released a Public Notice (DA 16-138) announcing the release of the 2016 FCC Form 499-A and instructions, which are available on the Contributor Forms page.

To file FCC Form 499-A online, follow these steps:

  1. On usac.org/cont, navigate to E-File and select the "Log in" button.
  2. Log in with your user ID and password. 
    • If you forgot your password, click the "Forgot Password" button to reset it instantly.
  3. Once you are logged in to the E-File system, click "Create New Form" in the top of the left-hand menu.
  4. On the "Form 499-Create New Form" page: 
    • Select "FCC Form 499-A for April 2016" as your filing.
    • Type in your Filer ID.
    • Click "Submit."
  5. A new 2016 FCC Form 499-A will open that you can fill out and submit online.

More Information
Visit the Contributors Filers page for more information, including who must file, when to file, what and how to file, how to make revisions, and details about late payments, DCIA, and Red Light.

Webinar Training Available
Join USAC this month for a 3-part webinar series about FCC Form 499-A, the Annual Telecommunications Reporting Worksheet.

View Events and Register: FCC Form 499-A Webinar Series
Live presentations on March 8, 10 and 15, 2016

Registration is available on the Contributors Trainings & Outreach page. All events are offered free of charge. These events will be recorded and posted to the Online Learning Library.

2/23/2016E-File Outage Due to System Maintenance: February 25


USAC's E-File system for FCC Forms 498 and 499 filers will be unavailable Thursday, February 25, from 9:00-11:59 PM ET, for system maintenance. The online FCC Forms 498 and 499 will not be accessible for contributors or service providers. During this time, users will be unable to file, certify, and search for FCC Forms 498 and 499 online. We apologize for any inconvenience.

2/9/2016FCC Announces Release of Contributor Annual and Quarterly Filing Forms


The FCC released a Public Notice (DA 16-138) announcing the release of the 2016 FCC Form 499-A and instructions as well as the 2016 FCC Form 499-Q and instructions. Copies of all forms and instructions can be found on the FCC's website

Filers are reminded that the FCC Forms 499-A and -Q can only be submitted to USAC online. The 2016 FCC Form 499-A is due April 1, 2016, and we plan to make it available to filers in E-File on or before March 1, 2016. We will make the May 2016 FCC Form 499-Q, due May 2, available online on or before April 1, 2016.

1/29/2016USAC Phone/Fax System Outage Due to System Upgrade - January 29 to February 1


USAC will be upgrading our phone system beginning at 6:00 PM ET Friday, January 29.  This will impact USAC's Customer Service  via (888) 641-8722, the RHC Help Desk via (800) 453-1546, the USAC main number, individual employee direct lines, and our fax lines.  Calls and faxes to these numbers will not go through and callers will be unable to reach voicemail.  Our phone system will be available again Monday, February 1 at 7:00 AM.  

The Schools and Libraries Client Service Bureau (CSB) will remain open during their normal operating hours.

1/29/2016Registration for FCC Form 499-A Webinars Now Available


USAC is presenting three (3) webinars in March 2016 about FCC Form 499-A, the Annual Telecommunications Reporting Worksheet. Visit the Contributors Training & Outreach page to view and register for the events, or sign up here:

March 8: What's New in the 2016 FCC Form 499-A
Changes to the form in 2016, including updated audit tips and new enhancements. Register now

March 10: Accessing the 2016 Form in E-File
An overview of E-File, USAC's online filing system, including a review the E-File interface, how to reset your password, add/remove users, and more. If you haven’t used the E-File system before, or find it difficult, this webinar is for you! Register Now

March 15: Filling Out the 2016 FCC Form 499-A, Line by Line 
An in-depth look at the 2016 FCC Form 499-A, including a discussion of each revenue line. Register now

Recordings will be available following these events in the Contributors Online Learning Library.

All telecommunications providers (including de minimis carriers) are required to submit FCC Form 499-A, which reports historical revenue data from 2015 and is due Friday, April 1, 2016. 

1/29/2016498/499 Spotlight Newsletter 1Q2016 Issued


The 1Q2016 498/499 Spotlight newsletter is now available. The 498/499 Spotlight newsletter is designed to provide important, up-to-date information about the FCC Form 498 and FCC Form 499 including news, deadlines, and filing best practices for service providers. 

To sign up to receive the 498/499 Spotlight newsletter via email, visit the subscription center.

1/25/2016USAC Will Remain Closed on Monday, January 25 Due to Inclement Weather


Due to inclement weather, USAC will remain closed on Monday, January 25 

This closure includes USAC's Customer Operations and the Rural Health Care Program's RHC Help Desk. The Schools and Libraries Client Service Bureau (CSB) will remain open during their normal operating hours.

1/22/2016USAC Will Close at 12:00 PM ET January 22 Due to Inclement Weather


Due to inclement weather, USAC will close at 12:00 PM ET on Friday, January 22. 

This closure includes USAC's Customer Operations and the Rural Health Care Program's RHC Help Desk. The Schools and Libraries Client Service Bureau (CSB) will remain open during their normal operating hours.

USAC will re-open on Monday, January 25, 2016, with normal business hours and will respond to all inquiries at that time. Thank you!